Financial Rewards Do Not Stimulate Coproduction: Evidence from Two Experiments

• 成果类型: Article
• 署名作者: Voorberg, William; Jilke, Sebastian; Tummers, Lars; Bekkers, Victor
• 署名单位: Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; Utrecht University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.12896
• 发表日期: 2018
• 页码: 864-873
• 关键词: public-services; community coproduction; social-services; time banking; PARTICIPATION; GOVERNMENT; HEALTH; POLICY; user; engagement

摘要

Western governments are increasingly trying to stimulate citizens to coproduce public services by, among other strategies, offering them financial incentives. However, there are competing views on whether financial incentives stimulate coproduction. While some argue that financial incentives increase citizens' willingness to coproduce, others suggest that incentives decrease their willingness (i.e., crowding out). To test these competing expectations, the authors designed a set of experiments that offered subjects a financial incentive to assist municipalities in helping refugees integrate. The experiment was first conducted among university students within a laboratory setting. Then, the initial findings were replicated and extended among a general adult sample. Results suggest that small financial rewards have no effect: they neither increase nor decrease people's willingness to coproduce. When the offered amount is increased substantially, willingness to coproduce increases only marginally. Hence, financial incentives are not a very cost-efficient instrument to stimulate coproduction.