What makes public employees want to leave their job? A meta-analysis of turnover intention predictors among public sector employees

• 成果类型: Article
• 署名作者: Hur, Hyunkang; Abner, Gordon
• 署名单位: Indiana University System; Indiana University Kokomo; University of Texas System; University of Texas Austin
• 刊物名称: PUBLIC ADMINISTRATION REVIEW
• ISSN/ISSBN: 0033-3352
• DOI: 10.1111/puar.13601
• 发表日期: 2024
• 页码: 115-142
• 关键词: us federal-government; HUMAN-RESOURCE MANAGEMENT; organizational commitment; VOLUNTARY TURNOVER; child-welfare; State government; transformational leadership; DIVERSITY MANAGEMENT; CITIZENSHIP BEHAVIOR; WORK MOTIVATION

摘要

Despite the growing literature that examines the determinants of turnover intention in the public sector, little effort has been made to systematize the findings from this scholarship. To address this research gap, this study conducts the first meta-analysis of the literature on turnover intention among public sector employees. The meta-analysis includes 249 effect sizes from 59 studies concerning the relationship between individual demographic variables, work environment characteristics, job characteristics, HRM practices, work motivation and work attitudes, and factors related to the external environment and turnover intention. It finds that predictors related to public employees' job involvement, job exhaustion, job satisfaction, role ambiguity, affective organizational commitment, and participation in decision making are among the strongest predictors of turnover intention. In contrast, individual demographic predictors show small or negligible effects on turnover intention.