Organizing e-participation: Challenges stemming from the multiplicity of actors

• 成果类型: Article
• 署名作者: Randma-Liiv, Tiina
• 署名单位: Tallinn University of Technology
• 刊物名称: PUBLIC ADMINISTRATION
• ISSN/ISSBN: 0033-3298
• DOI: 10.1111/padm.12788
• 发表日期: 2022
• 页码: 1037-1053
• 关键词: local-governments; PUBLIC MANAGEMENT; ACCOUNTABILITY; engagement

摘要

Multiple actors involved in the provision of e-participation initiatives add to the complexity of organizational design and blur accountability and ownership relations. This study addresses the following research questions: How are different organizations and their units involved in the supply of e-participation initiatives? How does the multiplicity of actors affect cross-boundary collaboration, ownership, and accountability relations in the implementation of e-participation initiatives? The empirical analysis is based on comparative case studies on e-participation platforms in seven European countries. The case studies indicate that cross-organizational issues-ownership and accountability, in particular-have often been insufficiently addressed during the development of e-participation initiatives. Ambiguous ownership and diffused accountability are particularly challenging in the cases of multilevel governance and in bottom-up e-participation initiatives. The distance between the unit responsible for the administration of an e-participation initiative and the decision-makers appears to be a critical factor for the functioning of the platforms.