Transformation of the IT function at British petroleum

• 成果类型: Article
• 署名作者: Cross, J; Earl, MJ; Sampler, JL
• 署名单位: BP; University of London; London Business School
• 刊物名称: MIS QUARTERLY
• ISSN/ISSBN: 0276-7783
• DOI: 10.2307/249721
• 发表日期: 1997
• 页码: 401-423
• 关键词: information-systems; TOP MANAGEMENT; Competitive advantage; TECHNOLOGY; strategies; ceo

摘要

In 1989, the IT function of the exploration and production division of British Petroleum Company set out to transform it self in response to a severe economic environment and poor internal perceptions of IT performance. This case study traces and analyzes the changes made over six years. The authors derive a model of the transformed IT organization comprising seven components that they suggest can guide IT departments in general as they seek to reform themselves in the late 1990s. This model is seen to fit well with recent thinking on general management in that the seven components of change can be reclassified into the Bartlett and Ghoshal (1994) framework of purpose, process, and people. Some suggestions are made on how to apply the model in other organizations.