The organizational application of groupthink and its limitations in organizations

• 成果类型: Article
• 署名作者: Choi, JN; Kim, MU
• 署名单位: University of Michigan System; University of Michigan; Seoul National University (SNU)
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.84.2.297
• 发表日期: 1999
• 页码: 297-306

摘要

This study examined groupthink and team activities in 30 organizational teams faced with impeding crises. The results show that the groupthink symptoms consisted of 2 factors. Surprisingly, 1 factor of groupthink was significantly and positively related to team performance, whereas the other showed an insignificant negative correlation to performance. Moreover, the symptoms of defective decision making were not significant predictors of team performance. Overall, team activities had a stronger impact on performance than groupthink. The results imply that groupthink may have an indirect effect on performance mediated by team activities. This study demonstrates the potential positive implications of groupthink in organizational teams and raises a question about the empirical coherence of groupthink as a phenomenon.