The effect of the performance appraisal system on trust for management: A field quasi-experiment
成果类型：
Article
署名作者：
Mayer, RC; Davis, JH
署名单位：
Baylor University; University of Notre Dame
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037/0021-9010.84.1.123
发表日期：
1999
页码：
123-136
关键词：
摘要：
Recent theoretical developments have enabled the empirical study of trust for specific referents in organizations. The authors conducted a 14-month field study of employee trust for top management. A 9-month quasi-experiment found that the implementation of a more acceptable performance appraisal system increased trust for top management. The 3 proposed factors of trustworthiness (ability, benevolence, and integrity) mediated the relationship between perceptions of the appraisal system and trust.
来源URL：