Explanations for selection decisions: Applicants' reactions to informational and sensitivity features of explanations
成果类型：
Article
署名作者：
Ployhart, RE; Ryan, AM; Bennett, M
署名单位：
Michigan State University
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037/0021-9010.84.1.87
发表日期：
1999
页码：
87-106
关键词：
摘要：
The effects of explanation features on participants' reactions toward a selection decision were examined in 2 studies. In Study 1, students were provided with scenarios where informational (justification, procedural, personal, control) and sensitivity (sensitive or control) features of explanations were crossed with a selection decision to assess their effects on 3 applicant reactions: process fairness, self-perceptions, and organizational perceptions. In general, personal information enhanced fairness and organizational perceptions but harmed the reported self-perceptions of students role-playing rejected applicants. Explanations given in a sensitive manner accentuated these effects. Study 2 used a similar methodology to assess the effects of giving different types of procedural information. Self-reported reactions were influenced by the interactive effects of the type of procedural information provided and the selection decision.
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