Perceived organizational support: Inferior versus superior performance by wary employees
成果类型：
Article
署名作者：
Lynch, PD; Eisenberger, R; Armeli, S
署名单位：
University of Delaware
刊物名称：
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN：
0021-9010
DOI：
10.1037/0021-9010.84.4.467
发表日期：
1999
页码：
467-483
关键词：
摘要：
Retail employees in Study 1 and employees from multiple organizations in Study 2 completed a questionnaire investigating the moderating effect of perceived organizational support (POS) on the relationship of employees' fear of exploitation in exchange relationships (reciprocation wariness) and their in-role and extra-role job performance. When POS was low, reciprocation wariness was negatively related to in-role and extra-role job performance. With high POS, reciprocation wariness was positively related to extra-role performance and either positively related to in-role performance (for retail employees) or showed no reliable relationship with in-role performance (for the multiorganizational sample). In deciding on their work effort, reciprocation-wary employees considered how much the organization values their contributions and cares about their well-being. Implications for employee-employer exchange relationships and workforce cynicism are discussed.
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