What's a good reason to change? Motivated reasoning and social accounts in promoting organizational change
成果类型:
Article; Proceedings Paper
署名作者:
Rousseau, DM; Tijoriwala, SA
署名单位:
Carnegie Mellon University; Carnegie Mellon University
刊物名称:
JOURNAL OF APPLIED PSYCHOLOGY
ISSN/ISSBN:
0021-9010
DOI:
10.1037/0021-9010.84.4.514
发表日期:
1999
页码:
514-528
关键词:
摘要:
This study provides support for social accounts theory and motivated reasoning theory, both of which help explain how employees interpret the reasons that organizations undertake change. In a field study of a hospital implementing empowerment among nurses, staff nurses (n = 501) cited 3 types of reasons as motivating the change: economic, quality improvement, and self-serving or political reasons. (The formal, managerially stated reason for the change was quality improvement.) Results generally supported social accounts theory regarding the managerial explanation. In this setting, however, many nurses did not believe the explanation management offered. Their alternative interpretations of the change were investigated from the perspective of motivated reasoning. Findings indicated that nurses' trust in management, their psychological contracts with the hospital, and the beliefs of their coworkers affected the reasons nurses cited for the change.
来源URL: