Test of a model linking employee positive moods and task performance

• 成果类型: Article; Proceedings Paper
• 署名作者: Tsai, Wei-Chi; Chen, Chien-Cheng; Liu, Hui-Lu
• 署名单位: National Chengchi University; National Taipei University of Technology
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/0021-9010.92.6.1570
• 发表日期: 2007
• 页码: 1570-1583
• 关键词: positive moods; task performance; interpersonal helping; WORK MOTIVATION

摘要

Past empirical evidence has demonstrated that employees' positive mood states predict task performance. This study extends previous research by proposing and testing a model that examines mediating processes underlying the relationship between employee positive moods and task performance. Two longitudinal studies used data collected from 306 (Study 1) and 263 (Study 2) insurance sales agents in Taiwan. The results showed that employee positive moods predicted task performance indirectly through both interpersonal (helping other coworkers and coworker helping and support) and motivational (self-efficacy and task persistence) processes.