Too Many Motives? The Interactive Effects of Multiple Motives on Organizational Citizenship Behavior

• 成果类型: Article
• 署名作者: Takeuchi, Riki; Bolino, Mark C.; Lin, Cheng-Chen
• 署名单位: Hong Kong University of Science & Technology; University of Oklahoma System; University of Oklahoma - Norman; National Pingtung University Science & Technology
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000001
• 发表日期: 2015
• 页码: 1239-1248
• 关键词: OCB motives; moderating effects; cross-cultural; multifoci view; Taiwanese

摘要

Prior research indicates that employees engage in organizational citizenship behaviors (OCBs) because of prosocial values, organizational concern, and impression management motives. Building upon and extending prior research, we investigate all 3 OCB motives by developing a categorization scheme to differentiate their distinctiveness and by building a contextualized argument regarding their interactive effects on OCB in a more collectivistic culture. In a sample of 379 Chinese employee-supervisor dyads from Taiwan, we found that the relationship between prosocial values motives and OCBs directed at individuals was strengthened by organizational concern motives; likewise, the relationship between organizational concern and OCBs directed at the organization was strengthened by prosocial values motives. However, in contrast to prior research (Grant & Mayer, 2009), the relationship between prosocial values motives and OCBs directed at individuals was weakened by impression management motives. A 3-way interaction between all 3 motives further suggests that, in Asian cultures, impression management motives may undermine the positive effects of prosocial values and organizational concern motives on OCBs directed at individuals but not OCBs directed at the organization.