The Dispositional Antecedents of Promotive and Prohibitive Voice

• 成果类型: Article
• 署名作者: Kakkar, Hemant; Tangirala, Subrahmaniam; Srivastava, Nalin K.; Kamdar, Dishan
• 署名单位: University of London; London Business School; University System of Maryland; University of Maryland College Park; Texas A&M University System; Texas A&M University College Station; Indian School of Business (ISB)
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000130
• 发表日期: 2016
• 页码: 1342-1351
• 关键词: EMPLOYEE VOICE; approach and avoidance orientation; role conceptualization

摘要

We propose that promotive voice, or the expression of suggestions for improving work practices in the organization, and prohibitive voice, or the expression of warnings about factors that can harm the organization, are differentially influenced by employees' dispositional inclination to be approach and avoidance oriented. Drawing on multisource survey data from 291 employees and their managers, we found that approach orientation had positive relationship with promotive voice and negative relationship with prohibitive voice. By contrast, avoidance orientation had positive relationship with prohibitive voice and negative relationship with promotive voice. Further, voice role expectations, or employees' beliefs about the extent to which a particular form of voice is expected from them in their daily work, moderated the effects of approach and avoidance orientations. Highlighting the unique nature of voice as a behavior that is especially sensitive to situational cues, the effects of approach and avoidance orientations on promotive and prohibitive voice were stronger when role expectations for that form of voice were weaker. The theoretical implications of these findings are discussed.