Intrinsic Motivation and Organizational Identification Among On-Demand Workers

• 成果类型: Article
• 署名作者: Rockmann, Kevin W.; Ballinger, Gary A.
• 署名单位: George Mason University; University of Virginia
• 刊物名称: JOURNAL OF APPLIED PSYCHOLOGY
• ISSN/ISSBN: 0021-9010
• DOI: 10.1037/apl0000224
• 发表日期: 2017
• 页码: 1305-1316
• 关键词: on-demand work; SELF-DETERMINATION THEORY; Intrinsic motivation; ORGANIZATIONAL IDENTIFICATION

摘要

On-demand firms provide services for clients through a network of on-demand workers ready to complete specific tasks for a set contractual price. Given such on-demand work is defined by payment on short-term contracts with no obligation for continued employment, there is little reason to believe on-demand workers experience more than extrinsic motivation and a transactional relationship with the on-demand firm. However, using self-determination theory, we argue that to the degree that on-demand work fulfills innate psychological needs individual on-demand workers will develop intrinsic motivation, which further leads to organizational identification with the on-demand firm. Across 2 survey-based studies we find support for this path to organizational identification. This adds to the literature on motivation and identification by strengthening the link between individual needs and the individual-organizational relationship. Implications for theory and for the management of on-demand workers are discussed.