The grammars of trust: A model and general implications

• 成果类型: Review
• 署名作者: Sheppard, BH; Sherman, DM
• 署名单位: Duke University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/259287
• 发表日期: 1998
• 页码: 422-437
• 关键词: SOCIAL RELATIONSHIPS; CLOSE RELATIONSHIPS; Agency theory; NETWORK ORGANIZATIONS; feedback; determinants; Embeddedness; PERSPECTIVE; OWNERSHIP; exchange

摘要

In this article we contend that trust can be conceptualized as four distinct and ordered forms-shallow dependence, shallow interdependence, deep dependence, and deep interdependence-determined by the nature of the interdependence between trusting parties. We argue that both the risks that trusting parties assume and the mechanisms for mitigating those risks emerge as a function of the form of interdependence in the relationship. By reviewing research in which trust is a central component, we illustrate the elements of this model and examine its implications.