Passing the word: Toward a model of gossip and power in the workplace

• 成果类型: Article
• 署名作者: Kurland, NB; Pelled, LH
• 署名单位: University of Southern California
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/259023
• 发表日期: 2000
• 页码: 428-438
• 关键词: organizations; management; BEHAVIOR; COMMUNICATION; CONSEQUENCES; credibility; discourse; patterns; networks; TACTICS

摘要

Although gossip is widespread, seldom has it been a topic of management research. Here we build a conceptual model of workplace gossip and its effects on the power of employees who initiate it. After defining and distinguishing among different kinds of workplace gossip, we develop propositions about the effect of that gossip on gossipers' expert, referent, reward, and coercive power. We then suggest how moderators may shape those effects and discuss implications of the model.