Making sense of procedural fairness: How high procedural fairness can reduce or heighten the influence of outcome favorability

• 成果类型: Article
• 署名作者: Brockner, J
• 署名单位: Columbia University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.2307/4134369
• 发表日期: 2002
• 页码: 58-76
• 关键词: relative deprivation; SURVIVORS REACTIONS; self-esteem; JUSTICE; explanations; trust; CITIZENSHIP; decisions; authority; culture

摘要

I consider the interactive effects of procedural fairness and outcome favorability on people's reactions to organizational decisions. When the dependent variable consists of employees' support for decisions, for decision makers, or for organizations, outcome favorability has less influence when procedural fairness is high rather than low. When the dependent variable consists of employees' self-evaluations, however, outcome favorability has more influence when procedural fairness is high rather than low. Explanations, implications, and future research directions are discussed.