The role of construction, intuition, and justification in responding to ethical issues at work: The sensemaking-intuition model

• 成果类型: Review
• 署名作者: Sonenshein, Scott
• 署名单位: Rice University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• 发表日期: 2007
• 页码: 1022-1040
• 关键词: LINKING MANAGEMENT BEHAVIOR; DECISION-MAKING PROCESS; social cognition; MORAL INTENSITY; BUSINESS ETHICS; PERSPECTIVE-TAKING; ORGANIZATIONS; perception; INFORMATION; judgments

摘要

Proponents of a popular view of how individuals respond to ethical issues at work claim that individuals use deliberate and extensive moral reasoning under conditions that ignore equivocality and uncertainty. I discuss the limitations of these rationalist approaches and reconsider their empirical support using an alternative explanation from social psychological and sensemaking perspectives. I then introduce a new theoretical model composed of issue construction, intuitive judgment, and post hoc explanation and justification. I discuss the implications for management theory, methods, and practice.