UNDERSTANDING INPUT EVENTS: A MODEL OF EMPLOYEES' RESPONSES TO REQUESTS FOR THEIR INPUT

• 成果类型: Article
• 署名作者: Richardson, Hettie A.; Taylor, Shannon G.
• 署名单位: Louisiana State University System; Louisiana State University; Northern Illinois University
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/amr.2010.0327
• 发表日期: 2012
• 页码: 471-491
• 关键词: organizational citizenship behavior; individual-differences; decision-making; self-regulation; procedural justice; GOAL ORIENTATION; LIMITED-RESOURCE; ROLE DEFINITIONS; JOB-PERFORMANCE; work

摘要

To understand employees' responses to requests for their input, we describe cognitive and self-regulatory processes that make up input events. Within the context of dynamic competing demands for employees' limited resources, we propose event-level features as determinants of the choices made on receiving an input request, illuminating whether and when employees provide input and how much thought goes into input formulation. We further consider the influence of individual characteristics on susceptibility to bias when making such choices.