AFFECTIVE EVENTS AND THE DEVELOPMENT OF LEADER-MEMBER EXCHANGE

• 成果类型: Article
• 署名作者: Cropanzano, Russell; Dasborough, Marie T.; Weiss, Howard M.
• 署名单位: University of Colorado System; University of Colorado Boulder; University of Miami; University System of Georgia; Georgia Institute of Technology; University System of Georgia; Georgia Institute of Technology
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/amr.2014.0384
• 发表日期: 2017
• 页码: 233-258
• 关键词: NEGATIVE EMOTIONAL EXPRESSION; ORGANIZATIONAL JUSTICE; FOLLOWER PERFORMANCE; facial expressions; COUNTING BLESSINGS; BASIC EMOTIONS; MOOD LINKAGE; work; contagion; gratitude

摘要

We propose that consideration of affective events theory can enrich our understanding of leader-member exchange (LMX) development. Drawing from previous research, we argue that high-quality LMX relationships progress through three stages: role taking, role making, and role routinization. Affective events theory indicates that emotions are relevant at each of these three stages, although their influence is manifested in different ways and at different levels of analysis. During the initial role-taking stage, leaders' affective expressions serve as affective events influencing member emotions through the processes of emotional contagion and affective empathy, which determine the progress of further relationship development. Next, during the role-making stage, leaders and members are both sources of affective events, and they may gradually become affectively entrained such that their affective states tend to fluctuate in a common rhythm. This pattern of dyadic-level affect helps to build high-quality LMX relationships over time. Finally, during the role routinization stage, an LMX relationship has been formed but, we argue, could subsequently change based on member emotional responses to the distribution of LMX relationships within a workgroup (LMX differentiation).