Beauty is in the eye of the beholder: The impact of organizational identification identity and image on the cooperative behaviors of physicians

• 成果类型: Article
• 署名作者: Dukerich, JM; Golden, BR; Shortell, SM
• 署名单位: University of Texas System; University of Texas Austin; University of Toronto; University of California System; University of California Berkeley; University of California System; University of California Berkeley
• 刊物名称: ADMINISTRATIVE SCIENCE QUARTERLY
• ISSN/ISSBN: 0001-8392
• DOI: 10.2307/3094849
• 发表日期: 2002
• 页码: 507-533
• 关键词: Social identity; self-esteem; MODEL; categorization; COMMITMENT; BASKING; work

摘要

We use an established model of organizational identification to try to understand the voluntary cooperative behavior of professionals in organizations. We examined the relationships among physicians assessments of the attractiveness of a health care system's perceived identity and construed external image, strength of system identification, and cooperative behaviors. We surveyed 1,504 physicians affiliated with three health care systems and collected follow-up data from 285 physicians a year later. Attractiveness of perceived identity and construed external image were positively related to physicians' identification with the system, which in turn was positively related to cooperative behavior. Extensions to the model of organizational identification are suggested.