UNDERSTANDING PERPETRATOR REACTIONS TO BYSTANDER INTERVENTION IN INTERPERSONAL WORKPLACE AGGRESSION

• 成果类型: Article
• 署名作者: Vranjes, Ivana; Lyubykh, Zhanna; Hershcovis, M. Sandy; Caza, Brianna Barker
• 署名单位: Tilburg University; Simon Fraser University; University of Calgary; University of North Carolina; University of North Carolina Chapel Hill
• 刊物名称: ACADEMY OF MANAGEMENT REVIEW
• ISSN/ISSBN: 0363-7425
• DOI: 10.5465/amr.2020.0396
• 发表日期: 2025
• 页码: 224-250
• 关键词: EMOTIONAL AMBIVALENCE; RELATIONAL IDENTITY; CITIZENSHIP BEHAVIORS; ABUSIVE SUPERVISION; CULTURAL VARIATION; self-esteem; MODEL; POWER; ORGANIZATIONS; work

摘要

In recent years, organizations, policy-makers, and researchers have started to promote bystander intervention as an important tool for combating the problem of interpersonal workplace aggression. How effective these interventions are, however, remains largely unknown, as research on what happens after a bystander intervenes and how perpetrators react to such intervention is virtually nonexistent. Understanding perpetrator reactions is critical because these reactions may shape the ultimate outcome of bystander intervention effectiveness. Accordingly, we present a theoretical model that delineates perpetrators' reactions to bystander intervention in incidents of interpersonal workplace aggression. Building on theories of identity, we theorize the perpetrator's sensemaking process and its contingencies that shape their diverse reactions to the bystander and the target. This paper has vital implications both for researchers trying to understand bystander-perpetrator interpersonal dynamics and for practitioners aiming to develop safe and effective bystander intervention strategies.