DEVELOPMENT AND VALIDATION OF A FORCED CHOICE SCALE TO MEASURE JOB-RELATED DISCOMFORT AMONG CUSTOMER SERVICE REPRESENTATIVES
成果类型：
Note
署名作者：
BERNARDIN, HJ
刊物名称：
ACADEMY OF MANAGEMENT JOURNAL
ISSN/ISSBN：
0001-4273
DOI：
10.5465/255902
发表日期：
1987
页码：
162-173
关键词：