A meta-analysis of the effects of organizational behavior modification on task performance, 1975-95

• 成果类型: Review
• 署名作者: Stajkovic, AD; Luthans, F
• 署名单位: University of Nebraska System; University of Nebraska Lincoln
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.2307/256929
• 发表日期: 1997
• 页码: 1122-1149
• 关键词: OPERANT ANALYSIS; WORK MOTIVATION; private sector; self-efficacy; management; metaanalysis; feedback; QUALITY; IMPACT

摘要

Results of a primary meta-analysis indicated a significant main effect of the organizational behavior modification (O.B. Mod.) approach on task performance [d. =.51; a 17 percent increase) and a significant treat ment-by-study interaction. To account for within group heterogeneity of effect sizes, we conducted a two-level theory driven moderator analysis by partitioning the sample of studies first into manufacturing and service groups and then into seven classes of reinforcement interventions. Results indicated a stronger average effect of O.B.,I lod, in manufacturing organizations, moderation by the type of contingent interventions, and ''pairwise'' differences among average effect sizes in both organizational types. The practical implications of these findings for solving the challenge of improving performance without adding cost are discussed.