How important are job attitudes? Meta-analytic comparisons of integrative behavioral outcomes and time sequences

• 成果类型: Review
• 署名作者: Harrison, DA; Newman, DA; Roth, PL
• 署名单位: Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park; University System of Maryland; University of Maryland College Park; Clemson University
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2006.20786077
• 发表日期: 2006
• 页码: 305-325
• 关键词: organizational citizenship behavior; PERFORMANCE RELATIONSHIP; task-performance; satisfaction; turnover; COMMITMENT; Withdrawal; absenteeism; reliability; absence

摘要

Drawing on the compatibility principle in attitude theory, we propose that overall job attitude (job satisfaction and organizational commitment) provides increasingly powerful prediction of more integrative behavioral criteria (focal performance, contextual performance, lateness, absence, and turnover combined). The principle was sustained by a combination of meta-analysis and structural equations showing better fit of unified versus diversified models of meta-analytic correlations between those criteria. Overall job attitude strongly predicted a higher-order behavioral construct, defined as desirable contributions made to one's work role (r = .59). Time-lagged data also supported this unified, attitude-engagement model.