The importance of resources in the internationalization of professional service firms: The good, the bad, and the ugly

• 成果类型: Article
• 署名作者: Hitt, Michael A.; Bierman, Leonard; Uhlenbruck, Klaus; Shimizu, Katsuhiko
• 署名单位: Texas A&M University System; University of Pennsylvania; University of Montana System; University of Montana
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/AMJ.2006.23478217
• 发表日期: 2006
• 页码: 1137-1157
• 关键词: MANAGEMENT RESEARCH; social-structure; MODERATING ROLE; performance; strategy; PERSPECTIVE; view; top; TRANSFORMATION; capabilities

摘要

To further knowledge about the bases of internationalization, we examined the importance of two firm resources: human capital, and relational capital derived from relations with corporate clients and foreign governments. The results show that human and relational capital generally had a positive effect on internationalization; however, corporate client relational capital was only positive teamed with strong human capital. Additionally, human capital positively moderated the relationship between internationalization and firm performance, but neither form of relational capital moderated that relationship. Although corporate client relational capital had a strong, positive effect on firm performance, foreign government relational capital had a negative effect on performance.