INSTITUTIONAL COMPLEXITY IN TURBULENT TIMES: FORMALIZATION, COLLABORATION, AND THE EMERGENCE OF BLENDED LOGICS

• 成果类型: Article
• 署名作者: Ramus, Tommaso; Vaccaro, Antonino; Brusoni, Stefano
• 署名单位: Universidade Catolica Portuguesa; University of Navarra; IESE Business School; Swiss Federal Institutes of Technology Domain; ETH Zurich
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2015.0394
• 发表日期: 2017
• 页码: 1253-1284
• 关键词: ORGANIZATIONAL IDENTITY; strategies; DESIGN

摘要

This paper explores how organizations dealing with institutional complexity manage internal tensions triggered by environmental turbulence. Based on a longitudinal, comparative study, we extend previous research that has identified collaboration and formalization as possible mechanisms to reconcile organizational tensions in such situations. We show that neither of these mechanisms is sufficient in itself to resolve tensions. Rather, it is the structured interaction between collaboration and formalization that allows organizations to successfully blend logics and reconcile their conflicting demands. On the basis of our findings, we develop a process model that explains how organizations change in response to environmental turbulence.