WHO IS LEAVING AND WHY? THE DYNAMICS OF HIGH-QUALITY HUMAN CAPITAL OUTFLOWS

• 成果类型: Article
• 署名作者: Sajjadiani, Sima; Kammeyer-Mueller, John; Benson, Alan
• 署名单位: University of British Columbia; University of Minnesota System; University of Minnesota Twin Cities; University of Minnesota System; University of Minnesota Twin Cities
• 刊物名称: ACADEMY OF MANAGEMENT JOURNAL
• ISSN/ISSBN: 0001-4273
• DOI: 10.5465/amj.2021.1327
• 发表日期: 2023
• 页码: 1929-1953
• 关键词: CONTEXT-EMERGENT TURNOVER; impulse-response analysis; job-satisfaction; organizational performance; COLLECTIVE TURNOVER; EMPLOYEE TURNOVER; CET THEORY; voluntary; rates; unit

摘要

This study proposes a unified, dynamic framework based on turnover event theory to evaluate the effects of dismissals, layoff announcements, and voluntary turnover on subsequent work-unit voluntary turnover. Applying our approach to 1,620 retail stores over 22 months, we show that modeling exit events as a dynamic and interdependent system adds to our ability to predict subsequent human capital outflow. Dismissals had the weakest total effect on subsequent voluntary turnover, layoff announcements had the strongest and most immediate effects, and voluntary turnovers had moderate but lasting effects. We also find that these three exit reasons each exhibit a distinct pattern of subsequent turnover intensity and longevity. Based on characteristics of work units in our setting, our results correspond to a cumulative worker-level average effect of 0.17 quits following dismissals, 0.23 quits following quits, and 2.2 quits following a layoff. We find that these multiplier effects are concentrated among workers of similar performance: high performer exits beget high performer quits, just as low-performer exits beget lowperformer quits. Our findings suggest analyses offering individual-level estimates of turnover will generally underestimate the broader, work-unit level consequences of individual exit events on similar workers.