How important is pro-social behaviour in the delivery of public services?

• 成果类型: Article
• 署名作者: Gregg, Paul; Grout, Paul A.; Ratcliffe, Anita; Smith, Sarah; Windmeijer, Frank
• 署名单位: University of Bristol; University of Bristol; University of London; London School Economics & Political Science
• 刊物名称: JOURNAL OF PUBLIC ECONOMICS
• ISSN/ISSBN: 0047-2727
• DOI: 10.1016/j.jpubeco.2011.03.002
• 发表日期: 2011
• 页码: 758-766
• 关键词: Pro-social behaviour; Public services; Donated labour; motivation

摘要

A number of papers have suggested that pro-social behaviour in the workplace may be sensitive to the institutional environment, but there is little empirical research that attempts to test this directly using data on worker behaviour. This is the aim of this paper. We show that individuals in the non-profit sector are significantly more likely to do unpaid overtime than those in the for-profit sector. However, we find no evidence of adjustment along either the extensive or intensive margins when individuals change sectors. The results of our analysis therefore point to selection and we find supporting evidence that individuals do self-select on the basis of their propensity to donate labour. (C) 2011 Elsevier B.V. All rights reserved.