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作者:Yang, Kaifeng; Hsieh, Jun Yi
作者单位:State University System of Florida; Florida State University
摘要:The research on government performance measurement has been largely descriptive and prescriptive, with only limited attention paid to hypothesis testing and middle-range theory construction. Although researchers have made prescriptions about how to make performance management work, the validity of those prescriptions has not been systematically examined. In particular the role of the external political environment and stakeholder participation, two important factors for public sector managemen...
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作者:Heikkila, Tanya; Isett, Kimberley Roussin
作者单位:Columbia University; Columbia University
摘要:Performance management and citizen participation are being used by local governments to improve government accountability and responsiveness. In some cases, local governments are integrating these two trends. One area of local government in which this trend has not been assessed is special districts. This paper uses data from a study of nine special districts in the state of Texas to fill this void. To assess citizen participation in performance management among the districts, we interviewed d...
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作者:Sanchez, Thomas W.; Wolf, James
作者单位:Virginia Polytechnic Institute & State University
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作者:Van Wart, Montgomery
作者单位:California State University System; California State University San Bernardino
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作者:O'Keefe, Sean
作者单位:Louisiana State University System; Louisiana State University
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作者:DeHart-Davis, Leisha
作者单位:University of Kansas
摘要:After 60 years of scholarship on the rule-bound bureaucratic personality, this article turns attention to the un bureaucratic personality. Identified by a willingness to bend rules, the unbureaucratic personality is thought to be influenced by individual and workplace attributes. The individual attributes investigated in this article include nonconformity, risk propensity, and public service commitment, all of which are expected to stimulate the unbureaucratic personality. Workplace attributes...
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作者:Page, Stephen
作者单位:University of Washington; University of Washington Seattle
摘要:In this reply to Catlaw and Chapman's commentary, Dr. Page acknowledges that attention to New Public Management theory is all well and good, but it should not come at the expense of field observation of the associated phenomena.
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作者:[Anonymous]
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作者:Courty, Pascal; Marschke, Gerald
作者单位:State University of New York (SUNY) System; University at Albany, SUNY; State University of New York (SUNY) System; University at Albany, SUNY
摘要:This article describes the evolution of a performance measurement system in a government job training program. In this program, a federal agency establishes performance measures and standards for substate agencies. The performance measurement systems evolution is at least partly explained as a process of trial and error characterized by a feedback loop: The federal agency establishes performance measures, the local managers learn bow to game them, the federal agency learns about gaming and ref...
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作者:Ellison, Brian A.
作者单位:University of North Carolina; Appalachian State University