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作者：Ball, Sarah; McConnell, Allan; Stark, Alastair
作者单位：University of Queensland; University of Sydney; University of Melbourne
摘要：Dramaturgical perspectives have been used successfully in the past by crisis management researchers. However, previous contributions have been limited because they have been actor-centered, which has meant that they have tended to ignore the critical role that an audience can play in the drama of a crisis. This article therefore presents a third act in which dramaturgical perspectives are used to deliver an actor-and-audience centered analysis of crisis management. This third act is built arou...
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作者：Willers, Johann Ole
作者单位：Copenhagen Business School
摘要：Transnational issues in public administration are charged with coordination problems between public and private actors. This is especially true for nascent issue fields. The mitigation of global cyber risks represents one such emerging issue. International organizations have encouraged the development of cybersecurity strategies as an integral part of national security regimes and to strengthen the global security environment. Cyber capacity building (CCB) efforts respond to these calls and di...
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作者：Kang, Seong C.; Chang, Ahrum; Williams, Brian N.
作者单位：New Mexico State University; University System of Georgia; University of Georgia; University of Virginia
摘要：Many representative bureaucracy studies examine outcomes in the context of passive and active representation, but relatively few have investigated the effects of passive representation on outcomes for the organization as a whole. To address this gap, we analyze data from a national law enforcement survey in the United States on formal citizen complaints regarding allegations of excessive use of physical force. This measure aligns with a three-dimensional accountability framework consisting of ...
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作者：Vogel, Rick; Hattke, Fabian
作者单位：University of Hamburg; University of Bergen
摘要：Public Administration (PA) has been a unique witness and protagonist of scholarship in the field of public administration over the course of an entire century. On the occasion of the journal's 100th anniversary, we conduct a systematic analysis of the publication history using bibliometric methods enhanced by natural language processing. The findings show how disciplinary influences, geographical settings, and methodological orientations have changed over time. In our main analysis, we extract...
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作者：Seabrooke, Leonard; Sending, Ole Jacob
作者单位：Copenhagen Business School
摘要：Public administrations increasingly rely on consultancies to acquire policy knowledge, assess stakeholder dynamics, and evaluate governance systems. In this symposium, we explore the drivers and effects of this trend. Consultants offer advisory services, articulate governance trends, provide technical and programming expertise, as well as evaluation functions. Historically consultancies were introduced to public administrations to prevent market dominance and to respond to demands for speciali...
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作者：Schmidthuber, Lisa; Hilgers, Dennis; Randhawa, Krithika
作者单位：Vienna University of Economics & Business; Johannes Kepler University Linz; University of Technology Sydney
摘要：Government organizations increasingly use crowdsourcing platforms to interact with citizens and integrate their requests in designing and delivering public services. Drawing on attribution theory, this study asks how the causal attributions of the government response to a citizen request affect continued participation in crowdsourcing platforms. To test our hypotheses, we use a 7-year dataset of both online requests from citizens to government and government responses to citizen requests. We f...
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作者：Rhodes, R. A. W.
作者单位：University of Southampton
摘要：This article reflects on 25 years of editing Public Administration. It provides a brief account of Rod Rhodes's term of office before airing some of his pet bugbears on being an editor and on trends in journal publishing.
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作者：Tavares, Antonio F.; Pires, Sara Moreno; Teles, Filipe
作者单位：Universidade do Minho; Universidade de Aveiro
摘要：The Ombudsman is one of the most relevant and institutionalized tools to give voice to citizens, so they can express their dissatisfaction with local public services. The literature has yet to produce a systematic explanation for the variation in complaints to the national Ombudsman. This article uses classic literature from public administration and public policy to consider arguments of voice, responsiveness and alternative policy venues concerning the role of the Ombudsman in citizen compla...
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作者：Jensen, Colt
作者单位：University System of Georgia; University of Georgia
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作者：Jungblut, Marc; Jungblut, Jens
作者单位：University of Munich; University of Oslo
摘要：Using a neo-institutional framework, this study investigates how German police use Twitter for their communication. This is relevant, because the police increasingly use social media to bypass the media's gatekeeping function and attain increased agency in communication activities. However, little is known about their different communication strategies and their impact on user engagement. The analysis is based on an automated content analysis of all tweets (N = 137,771) sent out by the German ...
