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作者:Jilke, Sebastian; Van Dooren, Wouter; Rys, Sabine
作者单位:Rutgers University System; Rutgers University New Brunswick; University of Antwerp; University of Antwerp
摘要:Public services are often provided in markets where both public and private providers operate. Irrespective of ownership status, public services ought to be accessible regardless of clients' race, gender, ethnicity, or age. However, as theories of statistical discrimination and cream skimming suggest, market-based incentives may lead service providers to focus on nonminority clients because they perceive them as easier-to-serve and therefore less costly. This may lead to discrimination and hen...
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作者:Porumbescu, Gregory A.
作者单位:Rutgers University System; Rutgers University Newark
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作者:Amirkhanyan, Anna A.; Meier, Kenneth J.; O'Toole, Laurence J., Jr.; Dakhwe, Mueen A.; Janzen, Shawn
作者单位:American University; Texas A&M University System; Texas A&M University College Station; Cardiff University; University System of Georgia; University of Georgia
摘要:Accountability pressures have generated complex performance measurement regimes to evaluate and improve public or publicly funded services. Performance management, however, faces many challenges including the tradeoffs posed by numerous dimensions of performance and a lack of consensus on which organizational and environmental factors can improve these results. This study seeks to understand the effect of management and other factors on different dimensions and measures of performance in US pu...
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作者:Ansell, Chris; Gash, Alison
作者单位:University of Oregon
摘要:Collaborative governance is increasingly viewed as a proactive policy instrument, one in which the strategy of collaboration can be deployed on a larger scale and extended from one local context to another. This article suggests that the concept of collaborative platforms provides useful insights into this strategy of treating collaborative governance as a generic policy instrument. Building on an organization-theoretic approach, collaborative platforms are defined as organizations or programs...
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作者:Christensen, Jorgen Gronnegard
作者单位:Aarhus University
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作者:Carter, David P.
作者单位:Utah System of Higher Education; University of Utah
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作者:Krawczyk, Kelly
作者单位:Auburn University System; Auburn University
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作者:Christensen, Julian; Dahlmann, Casper Mondrup; Mathiasen, Asbjorn Hovgaard; Moynihan, Donald P.; Petersen, Niels Bjorn Grund
作者单位:Aarhus University; University of Wisconsin System; University of Wisconsin Madison
摘要:Performance data allows politicians to exert accountability over public organizations, even as ideological biases can affect how they interpret such data. However, we know little about how motivated decision-makers prioritize goals when facing multiple pieces of contradictory performance data that reflect the competing goals of public services. Such goal conflict is an inherent aspect of public management. To understand its implications for the use of performance data, we develop a theory of g...
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作者:Webeck, Sean
作者单位:Indiana University System; Indiana University Bloomington
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作者:Therrien, Marc-Antoine