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作者：Song, Peijian; Xue, Ling; Rai, Arun; Zhang, Cheng
作者单位：Nanjing University; University System of Georgia; Georgia State University; Fudan University
摘要：In the context of software platforms, we examine how cross-side network effects (CNEs) on different platform sides (app-side and user-side) are temporally asymmetric, and how these CNEs are influenced by the platform's governance policies. Informed by a perspective of value creation and capture, we theorize how the app-side and the user-side react to each other with distinct value creation/capture processes, and how these processes are influenced by the platform's governance policies on app re...
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作者：Pan, Yang; Huang, Peng; Gopal, Anandasivam
作者单位：Louisiana State University System; Louisiana State University; University System of Maryland; University of Maryland College Park
摘要：Prior research on corporate governance has offered contradictory empirical evidence on the relationship between the independence of the board of directors (the degree to which the board consists of outside directors who are not affiliated with the company) and firm performance. Building on the contingency view of corporate governance, we argue that the presence of significant new entry threats (NET), a unique feature that differentiates the IT industry from many other industries, is a critical...
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作者：Rai, Arun
作者单位：University System of Georgia; Georgia State University; University System of Georgia; Georgia State University; University System of Georgia; Georgia State University
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作者：Xue, Ling; Yang, Ke; Yao, Yuliang
作者单位：University System of Georgia; Georgia State University; Lehigh University; Lehigh University
摘要：Using a sample of U.S. firms and their IT suppliers compiled from multiple sources, we empirically examine the effect of interfirm managerial social ties (IMSTs) on IT components diversity and the conditions when such an effect may be escalated or mitigated. The key findings are that when firms are connected with more IT suppliers through IMSTs and when IMSTs are more evenly distributed over connected IT suppliers, the firms face higher IT components diversity internally. In addition, the posi...
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作者：Cummings, Jeff; Dennis, Alan R.
作者单位：University of North Carolina; University of North Carolina Wilmington; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Social media has changed the way many team members meet for the first time. Due to the increased use of virtual environments, it is now common for team members to examine each other's profile on a firm's enterprise social networking site (ESNS) in lieu of an initial face-to-face meeting. This study examines how the information provided in an ESNS impacts impression formation at the initial formation of a virtual team, specifically perceptions of social capital (i.e., relational, structural, an...
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作者：Gunarathne, Priyanga; Rui, Huaxia; Seidmann, Abraham
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; University of Rochester
摘要：Companies increasingly are providing customer service through social media, helping customers on a real-time basis. Although some traditional call centers might prioritize customers based on their expected business values, the grounds for differential customer service on social media are unclear, since there has been little theoretical or empirical investigation of this new phenomenon. Building on the literature of social psychology and complaint management, we hypothesize two main drivers of ...
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作者：Daniel, Sherae L.; Maruping, Likoebe M.; Cataldo, Marcelo; Herbsleb, Jim
作者单位：University System of Ohio; University of Cincinnati; University System of Georgia; Georgia State University; Uber Technologies, Inc.; Carnegie Mellon University
摘要：Corporate involvement in open source software (OSS) communities has increased substantially in recent years. Often this takes the form of company employees devoting their time to contribute code to the efforts of projects in these communities. Ideology has traditionally served to motivate, coordinate, and guide volunteer contributions to OSS communities. As employees represent an increasing proportion of the participants in OSS communities, the role of OSS ideology in guiding their commitment ...
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作者：Negoita, Bogdan; Lapointe, Liette; Rivard, Suzanne
作者单位：Universite de Montreal; HEC Montreal; McGill University
摘要：As the nature of information systems (IS) has evolved from primarily standalone, to enterprise, and distributed applications, the need for a better understanding of collective IS use has become a research and practical necessity. In view of contributing to this understanding, we conceptually define collective IS use as a unit level construct, rooted in instances of individual-level IS use within the context of a common work process. Its emergence from the individual to the unit level is shaped...
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作者：Karahanna, Elena; Xu, Sean Xin; Xu, Yan; Zhang, Nan (Andy)
作者单位：University System of Georgia; University of Georgia; Tsinghua University; Hong Kong University of Science & Technology; Harbin Institute of Technology
摘要：The paper develops a needs-affordances-features (NAF) perspective on social media use which posits that individuals' psychological needs motivate their use of social media applications to the extent to which these applications provide affordances that satisfy these needs. Our theoretical development builds upon two psychological theories, namely self-determination and psychological ownership, to identify five psychological needs (needs for autonomy, relatedness, competence, having a place, and...
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作者：Thatcher, Jason Bennett; Wright, Ryan T.; Sun, Heshan; Zagenczyk, Thomas J.; Klein, Richard
作者单位：University of Alabama System; University of Alabama Tuscaloosa; University of Virginia; University of Oklahoma System; University of Oklahoma - Norman; Clemson University; State University System of Florida; Florida International University
摘要：Mindfulness is an important emerging topic. Individual mindfulness in IT use has not been studied systematically. Through three programmatic empirical studies, this paper develops a scale for IT mindfulness and tests its utility in the post-adoption system use context. Study 1 develops a measure of IT mindfulness and evaluates its validity and reliability. Study 2 employs a laboratory experiment to examine whether IT mindfulness can be manipulated and whether its influence is consistent across...
