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作者：Zmud, B
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作者：McKenney, JL; Mason, RO; Copeland, DG
作者单位：Southern Methodist University
摘要：The Bank of America literally changed the banking industry during the 1950s by means of its ERMA and IBM 702 computer systems. These innovations in information technology resulted in a dominate design that helped keep the Bank of America in the lead for over a decade and a half. They were the collective work of a leader, Clark Beise, a maestro, Al Zipf, and a group of supertechs, ail of whom became the prototypes for these crucial roles. Bank of America was the first organization, among a sele...
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作者：Ives, B
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作者：Klein, BD; Goodhue, DL; Davis, GB
作者单位：University System of Georgia; University of Georgia; University of Minnesota System; University of Minnesota Twin Cities
摘要：There is strong evidence that data items stored in organizational databases have a significant rate of errors. If undetected in use, those errors in stored data may significantly affect business outcomes. Published research suggests that users of information systems tend to be ineffective in detecting data errors. However, in this paper it is argued that, rather than accepting poor human error detection performance, MIS researchers need to develop better theories of human error detection and t...
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作者：Zmud, B
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作者：Choudhury, V; Sampler, JL
作者单位：University of London; London Business School
摘要：This paper addresses two questions. First, how does an organization allocate its environmental scanning resources among all the potential sources of information in the environment? Second, how does an organization allocate responsibility for acquiring environmental information? Specifically, when does an organization choose to monitor an environmental source within its hierarchy, and when does it outsource the task? In the former case, when does the responsibility for acquiring information res...
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作者：VanDyke, TP; Kappelman, LA; Prybutok, VR
作者单位：University of North Texas System; University of North Texas Denton
摘要：A recent MIS Quarterly article rightfully points out that service is an important part of the role of the information systems (IS) department and that most IS assessment measures have a product orientation (Pitt et al. 1995). The article went on to suggest the use of an IS-context-modified version of the SERVQUAL instrument to assess the quality of the services supplied by an information services provider (Parasuraman et al. 1985, 1988, 1991).(2) However, a number of problems with the SERVQUAL...
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作者：Harrington, SJ
摘要：This research asks whether codes of ethics affect computer abuse judgments and intentions of information systems (IS) employees. Codes of ethics examined include both company codes of ethics and those written specifically to deal with IS issues. In addition, since the intent of codes of ethics is to clarify responsibility and deter unethical behavior, both the psychological trait of responsibility denial and its moderating effect on codes was studied. While company codes did not affect the com...
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作者：Newman, M; Sabherwal, R
作者单位：State University System of Florida; Florida International University
摘要：Commitment to an information systems (IS) development project is widely believed to affect the eventual success of the system. Problems arising from low commitment have also been described. However, there has been little research on the factors that influence the level of commitment to an IS project. This paper provides some initial insights into the determinants of commitment based on a longitudinal study of an IS project that was stopped and then restarted on several occasions over a 17-year...
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作者：Zmud, B
