-
作者：Mason, RO; McKenney, JL; Copeland, DG
作者单位：Harvard University
摘要：Historical research offers perspectives on phenomena that are unavailable by any other methodological means. They reflect the cultural circumstances and ideological assumptions that underlie phenomena and the role played by key decision makers together with long-term economic, social, and political forces in creating them. Each of these benefits is accompanied by limitations such as, in most cases, a lack of mathematical tractability. The careful application of historical methods can overcome ...
-
作者：Mason, RO; McKenney, JL; Copeland, DG
作者单位：Southern Methodist University; Harvard University
摘要：MIS as a discipline has not yet developed a tradition of historical research. Historical analyses broaden our understanding of the processes by which information technology is introduced into organizations and of the forces that shape its use. Paramount among these processes are those Schumpeter called ''creative destruction.'' These are events that change entire organizations and industries. The end product of a Schumpeterian process is called a ''dominant design,'' a new configuration of an ...
-
作者：Zmud, B
-
作者：Kettinger, WJ; Teng, JTC; Guha, S
作者单位：University of South Carolina System; University of South Carolina Columbia
摘要：Growth in Business Process Reengineering (BPR) consulting services has led to a proliferation of methods for conducting BPR. Sifting through vendor promotional hype and identifying a set of techniques and tools that best meets a particular projectAEs needs can be a daunting task. This article investigates BPR Methods, Techniques, and Tools (MTTs) and places them within an empirically derived reference framework. A comprehensive picture of BPR emerges that includes MTTs that help in reengineeri...
-
作者：Chau, PYK; Tam, KY
摘要：Advocates of open systems believe that problems related to compatibility, interoperability, scalability, and efficient use of IT resources can be resolved by setting software and hardware standards and strictly adhering to these standards in systems development and management. Representing a major departure from the traditional way of running an IS operation, the adoption of open systems has major ramifications on the IT infrastructure with longlasting effects. Unfortunately little research ha...
-
作者：El Sawy, O; Bowles, G
作者单位：University of Southern California
摘要：This paper provides insights for redesigning IT-enabled customer support processes to meet the demanding requirements of the emerging electronic economy in which fast response, shared knowledge creation, and internetworked technologies are the dynamic enablers of success. The paper describes the implementation of the TechConnect support system at Storage Dimensions, a manufacturer of high-availability computer storage system products. TechConnect is a unique IT infrastructure for problem resol...
-
作者：Clark, CE; Cavanaugh, NC; Brown, CV; Sambamurthy, V
作者单位：Verizon Communications; Verizon Communications; Indiana University System; Indiana University Indianapolis; State University System of Florida; Florida State University
摘要：Change-readiness is the ability of an information systems (IS) organization to deliver strategic IT applications within short development cycle times by utilizing a highly skilled internal IS workforce. This paper examines two important questions: What are the design elements of a change-ready IS organization? How can transformations to such designs be effectively managed? Insights to these questions are generated through a case study of the conceptualization and implementation of an innovativ...
-
作者：Gefen, D; Straub, DW
作者单位：Drexel University; University System of Georgia; Georgia State University
摘要：This study extends the TAM model (Davis 1989) and the SPIR addendum (Straub 1994) by adding gender to an IT diffusion model. The technology acceptance model (TAM) has been widely studied in IS research as an explanation of the use of information systems across IS types and nationalities. While this line of research has found significant cross-cultural differences, it has ignored the effects of gender, even though in socio-linguistic research, gender is a fundamental aspect of culture. Indeed, ...
-
作者：Hunton, JE; Beeler, JD
作者单位：State University System of Florida; University of South Florida; Millsaps College
摘要：This study examines the efficacy of user participation in developing an accounting application. The research takes place over a 19-month time frame, involves 516 clerical-level accounting subjects, and includes experimental manipulations in a field setting. The model of user participation and involvement proposed by Hartwick and Barki (1994) provides the foundation for the research framework. Their model is augmented by the inclusion of concepts from procedural justice and self-efficacy resear...
-
作者：Vandenbosch, B; Huff, SL
作者单位：Western University (University of Western Ontario); University Western Ontario Hospital
摘要：Executive information systems may be used in different ways by managers in retrieving information. Two common modes of use are scanning, or general browsing of data; and focused search, or seeking answers to specific questions or well-defined problems. The purpose of this study was to investigate the antecedents of these two different modes of EIS use and also to examine their implications for perceived performance changes. The results show that, when executives focus their use of NS to answer...
