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作者：Choi, Angela Aerry; Rhee, Ki-Eun; Yoon, Chamna; Oh, Wonseok
作者单位：Sungkyunkwan University (SKKU); Korea Advanced Institute of Science & Technology (KAIST); Seoul National University (SNU)
摘要：Leveraging a combination of analytical frameworks and empirical assessments, this study investigates the effects of wait-for-free (WFF) pricing schemes on the monetization of serialized, digital entertainment content, which has become increasingly pervasive on online platforms. WFF pricing is a strategy in which consumers are given the option to either wait a certain amount of time to acquire digital content at no cost or pay to consume it immediately. We evaluate the extent to which habit for...
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作者：Lee, Dongwon; Gopal, Anandasivam; Lee, Dokyun; Shin, Dongwook
作者单位：Hong Kong University of Science & Technology; Nanyang Technological University; Boston University
摘要：Technology-augmented choice-making impacts many facets of business. The use of economic incentives under the ubiquitous mobile ecosystem for prosocial behavior has been shown to be particularly effective. We build on the previous work on this topic and study how mobile-based economic incentives and environments influence charitable giving behavior. In contrast to traditional fund-raising, we consider the use of mobile devices to generate giving in small denominations, which we term microgiving...
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作者：Yang, Mingwen; Eric Zheng, Zhiqiang; Mookerjee, Vijay; Chen, Hongyu
作者单位：University of Washington; University of Washington Seattle; University of Texas System; University of Texas Dallas; California State University System; California State University Long Beach
摘要：We study how firms respond to online customer reviews in a competitive market where they jostle with one another for sales based on online ratings. The focus of this paper is on how firms can optimally manage their ratings through management response and how review ratings affect the sales and profits of competing firms. We develop a controlled diffusion process to model the coevolution of sales and ratings as a function of the response strategy chosen to maximize profit over time. Our model c...
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作者：Liu, Yinghao; Xu, Xin; Jin, Yong; Deng, Honglin
作者单位：Shanghai University; Hong Kong Polytechnic University; Hong Kong Polytechnic University; Tongji University
摘要：The COVID-19 pandemic has underscored the urgent need for healthcare entities to develop resilient strategies to cope with disruptions caused by the pandemic. This study focuses on the digital resilience of certified physicians who adopted an online healthcare community (OHC) to acquire patients and conduct telemedicine services during the pandemic. We synthesize the resilience literature and identify two effects of digital resilience-the resistance effect and the recovery effect. We use a pro...
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作者：Guo, Zhiling; Ma, Dan
作者单位：Singapore Management University
摘要：Recent financial technologies have enabled fast payments and are reshaping retail payment and settlement systems globally. We developed an analytical model to study the optimal design of a new retail payment system in terms of settlement speed and system capability under both bank and fintech firm heterogeneous participation incentives. We found that three types of payment systems emerge as equilibrium outcomes: batch retail (BR), expedited retail (ER), and real-time retail (RR) payment system...
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作者：Li, Wilson Weixun; Leung, Alvin Chung Man; Yue, Wei Thoo
作者单位：Deakin University; City University of Hong Kong
摘要：Data breaches can severely damage a firm's reputation and its customers' confidence. Firms must therefore continuously invest in security measures to prevent such breaches. However, the effectiveness of security investment has been questioned by both practitioners and academics. We illustrate the bidirectional dynamic relationship between information technology (IT) investment and data breaches moderated by threat and countermeasure security awareness using an eight-year panel of 311 U.S.-list...
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作者：Malgonde, Onkar S.; Saldanha, Terence J. V.; Mithas, Sunil
作者单位：University of North Texas System; University of North Texas Denton; University System of Georgia; University of Georgia; State University System of Florida; University of South Florida
摘要：Contributions by individual open source software (OSS) community members are the lifeblood of the OSS projects that power today's digital economy and are important for the very survival of such communities. Individual contributions by OSS community members to others' projects and their own determine whether OSS communities are resilient in the face of major shocks. Arguably, if crises such as the COVID-19 pandemic prompt users to reduce their contributions to others' projects relative to the c...
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作者：Wang, Zhao; Jiang, Cuiqing; Zhao, Huimin
作者单位：Hefei University of Technology; Hefei University of Technology; University of Wisconsin System; University of Wisconsin Milwaukee
摘要：With the rapid development of fintech, the need for dynamic credit risk evaluation is becoming increasingly important. While previous studies on credit scoring have mostly focused on single-period loan default prediction, we call for a new avenue-multiperiod default prediction (MPDP)-to depict risk profiles over time. To address the challenges raised by MPDP, such as monotonic default probability prediction and complex relationship accommodation, we propose a novel approach, hybrid and collect...
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作者：Deng, Yipu; Zheng, Jinyang; Huang, Liqiang; Kannan, Karthik
作者单位：University of Hong Kong; Purdue University System; Purdue University; Zhejiang University; University of Arizona
摘要：We collaborated with a leading fast-moving consumer goods (FMCG) manufacturer to investigate how intelligent image processing (IIP)-based shelf monitoring aids manufacturers' shelf management by using data from a quasi-experiment and a field experiment. We discovered that such artificial intelligence (AI) assistance significantly and consistently improves product sales. Several underlying mechanisms were revealed by our quantitative and qualitative analysis. First, retailers are more likely to...
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作者：Yang, Yi; Subramanyam, Ramanath
作者单位：Hong Kong University of Science & Technology; University of Illinois System; University of Illinois Urbana-Champaign
摘要：Topic models are becoming a frequently employed tool in the empirical methods repertoire of information systems and management scholars. Given textual corpora, such as consumer reviews and online discussion forums, researchers and business practitioners often use topic modeling to either explore data in an unsupervised fashion or generate variables of interest for subsequent econometric analysis. However, one important concern stems from the fact that topic models can be notorious for their in...
