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作者：Gefen, D
作者单位：Drexel University
摘要：To a large extent, trust determines expected utility derived from business transactions where the trusting party is dependent upon others, but lacks control over them. In many instances, this typifies the relationship between clients and an enterprise resource planning (ERP) customization vendor. This exploratory study examines how trust is built during an ERP implementation, and the relative weight of this trust compared with the perceived qualities of the implemented ERP itself in determinin...
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作者：Hong, W; Thong, JYL; Tam, KY
作者单位：Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; Hong Kong University of Science & Technology; Hong Kong University of Science & Technology
摘要：A feature central to the success of e-commerce Web sites is the design of an effective interface to present product information. However, the suitability of the prevalent information formats in supporting various online shopping tasks is not known. Using the cognitive fit theory as the theoretical framework, we developed a research model to investigate the fit between information format and shopping task, and examine its influence on consumers' online shopping performance and perceptions of sh...
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作者：Bhargava, HK; Sundaresan, S
作者单位：University of California System; University of California Davis; Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：Enabled by advances in grid and network computing architectures for the delivery of on-demand computing services, the vision of an e-services economy in which computing will be as ubiquitous as a utility is becoming a possibility in business computing. Major firms in the computing industry such as IBM, Hewlett-Packard, and Sun Microsystems are focusing on agility and flexibility of computing resources and gearing up for their own versions of on-demand computing and information technology (IT) ...
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作者：Dehning, B; Richardson, VJ; Urbaczewski, A; Wells, JD
作者单位：University of Kansas; University of Michigan System; University of Michigan; Washington State University
摘要：This study reexamines the value relevance of e-commerce announcements using an event study methodology. Event studies have become an increasingly popular technique for information systems research by giving researchers a tool to measure the notoriously elusive value of information technology. We find evidence that the traditional event study methodology may not provide an accurate measure of abnormal returns during periods of high market volatility, and propose an alternative methodology. The ...
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作者：Mahmood, MA; Kohli, R; Devaraj, S
作者单位：University of Texas System; University of Texas El Paso; University of Notre Dame
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作者：Grünbacher, P; Halling, M; Biffl, S; Kitapci, H; Boehm, BW
作者单位：Johannes Kepler University Linz; University of Southern California; University of Vienna; Technische Universitat Wien
摘要：Collaboration is essential in many mission-critical activities. Consequently, numerous methods and tools are available supporting collaborative processes such as strategic planning, risk management, requirements definition, and so on. These methods typically emphasize the collaborative, value-creating activities, but there is often less emphasis on quality aspects. Quality assurance (QA) techniques have been well-known in engineering for a long time, and their effectiveness and efficiency has ...
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作者：Den Hengst, M; De Vreede, GJ
作者单位：Delft University of Technology; University of Nebraska System
摘要：Business process reengineering (BPR) projects have been carried out for many years, with varying degrees of success. Two key reasons for failure are distinguished from the literature: insufficient stakeholder involvement and poor analyses of the business processes. The purpose of this paper is to present a decade of field experiences with collaborative BPR. Nine BPR projects were executed and analyzed in detail, leading to the identification of 87 themes regarding the efficiency and effectiven...
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作者：Geng, XJ; Whinston, AB; Zhang, H
作者单位：University of Washington; University of Washington Seattle; University of Texas System; University of Texas Austin; University System of Georgia; Georgia Institute of Technology
摘要：Creating electronic communities is a critical venture in the digital economy. However, fraud and misrepresentation have led to widespread skepticism and distrust of electronic communities. We develop an evolutionary model to explore the issue of trust within an electronic community from a dynamic process perspective. This model emphasizes large populations, continuous change in community memberships, and imperfect information and memory. As the term trust is often used in the context of indivi...
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作者：Zhu, K; Kraemer, KL; Xu, S; Dedrick, J
作者单位：University of California System; University of California Irvine; University of California System; University of California Irvine
摘要：Grounded in the technology-organization-environment (TOE) framework, we develop a research model for assessing the value of e-business at the firm level. Based on this framework, we formulate six hypotheses and identify six factors (technology readiness, firm size, global scope, financial resources, competition intensity, and regulatory environment) that may affect value creation of e-business. Survey data from 612 firms across 10 countries in the financial services industry were collected and...
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作者：Roberts, TL; Cheney, PH; Sweeney, PD; Hightower, RT
作者单位：University of Kansas; State University System of Florida; University of Central Florida; University System of Ohio; University of Dayton; State University System of Florida; University of Central Florida
摘要：This study investigates the effect of varying project complexity on the group interaction processes of small information technology (IT) project teams. The projects included two complex tasks (i.e., LAN and WAN development tasks) and a less complex development task (i.e., a small business Web site development task). The study found that project complexity can affect the group interaction process. Participants reported significantly higher expectations, group integration, communication, and par...
