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作者:Wong, Sut, I; Zhang, Limei; Cerne, Matej; Moe, Nils Brede
作者单位:BI Norwegian Business School; Xi'an Jiaotong University; University of Ljubljana; SINTEF
摘要:The recent and swift move to virtual working has highlighted a need for greater understanding of how to best communicate remotely for work, how well team members are able to identify the correct communication mediums for their tasks and how team members align on how to complete these tasks. Drawing on Media Synchronicity Theory (MST), we examine communication-based subgroup dynamics in terms of faultline strength-the degree to which a team is hypothetically divided by lines of communication me...
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作者:Nikkhah, Hamid Reza; Grover, Varun
作者单位:Nevada System of Higher Education (NSHE); University of Nevada Las Vegas; University of Arkansas System; University of Arkansas Fayetteville
摘要:Companies adopt response strategies to mitigate the negative consequences of data breaches. While prior research has examined the efficacy of these strategies, it is unclear whether companies must employ the same strategy for all breaches. Given that each response strategy demands varying levels of resources, optimizing resource allocation is crucial for companies to adopt costly strategies only when necessary. Utilizing situational crisis communication theory, we investigate how stakeholders ...
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作者:Konsynski, Benn R.; Kathuria, Abhishek; Karhade, Prasanna P.
作者单位:Emory University; Indian School of Business (ISB); Chinese University of Hong Kong
摘要:We have entered an era where, in addition to us humans, systems can also think. It is imperative to decide how decision rights and authorities are allocated and distributed across interconnected co-cognitors: things that think. To address this question vital to the redesign of organizations, we reconceptualize cognitive reapportionment as the dynamic reallocation of decision rights and authorities across human and system co-cognitors capable of independent decision making. We articulate the He...
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作者:Benaroch, Michel
作者单位:Syracuse University
摘要:We study the interplay between cyber failures and information technology (IT) capability reputation (ITCAPR). Cyber failures often reveal vulnerable information systems (IS) processes and IT assets at their root that point to firm IT capability weakness. For external stakeholders, firm IT capability is unobservable and therefore a matter of perception or reputation. We theorize about cyber failures' adverse impacts on firm market value and firm ITCAPR based on how external stakeholders reconci...
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作者:Saffarizadeh, Kambiz; Keil, Mark; Maruping, Likoebe
作者单位:University of Texas System; University of Texas Arlington; University System of Georgia; Georgia State University
摘要:This paper offers a novel perspective on trust in artificial intelligence (AI) systems, focusing on the transfer of user trust in AI creators to trust in AI systems. Using the agentic information systems (IS) framework, we investigate the role of AI alignment and steerability in trust transference. Through four randomized experiments, we probe three key alignment-related attributes of AI systems: creator-based steerability, user-based steerability, and autonomy. Results indicate that creator-b...
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作者:Zhang, Wenli; Xie, Jiaheng; Zhang, Zhu (Drew); Liu, Xiang
作者单位:Iowa State University; University of Delaware; University of Rhode Island; University of Delaware
摘要:Depression is a pressing yet underdiagnosed issue in health management. Because depressed patients share their symptoms, life events, and treatments on digital platforms, information systems (IS) scholars resort to user-generated digital traces for depression detection. While they facilitate innovative information technology (IT) approaches to alleviate the social and economic burden of depression, most studies lack effective means to incorporate domain knowledge in depression detection system...
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作者:Sachdeva, Agrim; Kim, Antino; Dennis, Alan R.
作者单位:Indiana University System; IU Kelley School of Business; Indiana University Bloomington; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要:Firms are beginning to use chatbots to collect information from users (e.g., online reviews), a task traditionally done through forms. We used two experiments to investigate how collecting reviews using chatbots in place of forms might impact user experience and, in turn, alter the nature of the reviews submitted by users. Study 1 compares chatbots to web forms, finding that chatbots may improve perceived efficiency but otherwise have no discernible effect on satisfaction and usage intention. ...
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作者:Wu, Yi; Ye, Hua (Jonathan); Jensen, Matthew L.; Liu, Linwei
作者单位:Tianjin University; University of Oklahoma System; University of Oklahoma - Norman; Ant Group; University of Oklahoma System; University of Oklahoma - Norman
摘要:Online crowdfunding has become an important fundraising channel for medical care. Yet, individuals in need face numerous challenges in meeting their fundraising goals. To improve fundraising, individuals may use project updates to evoke donors' sympathy and secure donations. Informed by the sympathy bias literature, this paper conceptualizes two important but distinct aspects of project updates-positive sentiment and negative sentiment-and hypothesizes their individual and relative impacts on ...
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作者:Wang, Yifei; Langer, Nishtha; Gopal, Anandasivam
作者单位:University System Of New Hampshire; University of New Hampshire; Rensselaer Polytechnic Institute; Nanyang Technological University
摘要:Are women more likely to shy away from competitive and uncertain environments when considering information technology (IT)-related work options, relative to men? Does gender play a role in the propensity to participate in the marketplace for competitive and uncertain work? The response to this has implications for understanding the participation rate of women within the IT sector, as well as for setting policy aimed at increasing the number of women in the IT industry. Addressing this question...
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作者:Zwass, Vladimir