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作者：Dennis, Alan R.; Robert, Lionel P., Jr.; Curtis, Aaron M.; Kowalczyk, Stacy T.; Hasty, Bryan K.
作者单位：Indiana University System; Indiana University Bloomington; IU Kelley School of Business; University of Michigan System; University of Michigan; Brigham Young University; Brigham Young University - Hawaii; Indiana University System; Indiana University Bloomington; Air Force Institute of Technology (AFIT); United States Department of Defense; United States Air Force; US Air Force Research Laboratory
摘要：Research in face-to-face teams shows conflicting results about the impact of behavioral controls on trust; some research shows that controls increase the salience of good behavior, which increases trust while other research shows that controls increase the salience of poor behavior that decreases trust. The only study in virtual teams, which examined poorly functioning teams, found that controls increased the salience of poor behavior, which decreased trust. We argue that in virtual teams beha...
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作者：Rice, Sarah C.
作者单位：University of Connecticut
摘要：This paper employs a modified investment game to study how online reputation ratings are assigned, and I thus how electronic reputations are formed in transactions where buyers and sellers interact anonymously. Of particular interest are the important questions of how online reputations evolve and how specific reputation information is interpreted by market participants. We vary the level of uncertainty in the transaction environment, and measure the effects of this manipulation on buyers' tru...
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作者：Sun, Yongqiang; Fang, Yulin; Lim, Kai H.; Straub, Detmar
作者单位：Wuhan University; City University of Hong Kong; University System of Georgia; Georgia State University
摘要：Existing research has long considered service quality as a primary determinant of user satisfaction with information technology (IT) service delivery. In response to the knowledge-intensive and collaborative nature of IT service delivery in the contemporary business context, we advance the theoretical understanding of user satisfaction by re-conceptualizing IT service delivery as a bilateral, relational process between the IT staff and users. Based on this reconceptualization, we draw on socia...
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作者：Yang, Sung-Byung; Lim, Jee-Hae; Oh, Wonseok; Animesh, Artimesh; Pinsonneault, Alain
作者单位：Yonsei University; University of Waterloo; McGill University; Hansung University
摘要：Virtual worlds are relatively nascent IT platforms with the potential to radically transform business processes and generate significant payoffs. However, in striving to achieve specific outcomes, firms may incur significant risks. Although many companies claim to have attained substantial benefits from their virtual world initiatives, many others have recently scaled down or even abandoned their experimental virtual world projects. This paper assesses the value proposition of virtual world in...
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作者：Adomavicius, Gediminas; Bockstedt, Jesse; Gupta, Alok
作者单位：University of Minnesota System; University of Minnesota Twin Cities; George Mason University
摘要：Prior IS research on technological change has focused primarily on organizational information systems and technology innovation; however, there is a growing need to understand the dynamics of supply-side forces in the introduction of new technologies. In this paper we investigate how the interdependencies among information technology components, products, and infrastructure affect the release of new technologies. Going beyond the ad hoc heuristic approaches applied in previous studies, we empi...
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作者：Liu, Ben Q.; Goodhue, Dale L.
作者单位：City University of Hong Kong; University System of Georgia; University of Georgia
摘要：In this paper we consider the impact of trust on a new visitor's intention to revisit a website, but instead of using the typical expectancy-value theories as our conceptual basis, we look at the issue from the perspective of cognitive complexity and humans as cognitive misers. Starting with the suggestion that it is cognitively taxing to distrust, we propose that in order to conserve on cognitive resources, once a new visitor has convinced him or herself that a website is trustworthy enough, ...
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作者：Yao, Yuliang; Zhu, Kevin Xiaoguo
作者单位：Lehigh University; University of California System; University of California San Diego
摘要：The bullwhip effect is a major source of supply chain inefficiency. Whereas prior literature has identified a number of potential contributing factors and recommended such remedies as information sharing enabled by information technology (IT) or electronic linkage (EL), few studies have provided empirical support. We use industry-level data to examine whether EL use with buyer and supplier industries helps reduce the bullwhip effect as measured by inventory demand variance ratio. Our major fin...
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作者：Niculescu, Marius F.; Whang, Seungjin
作者单位：University System of Georgia; Georgia Institute of Technology; Stanford University
摘要：Wireless telecommunications have become over time a ubiquitous tool that not only sustains our increasing need for flexibility and efficiency, but also provides new ways to access and experience both utilitarian and hedonic information goods and services. This paper explores the parallel market evolution of the two main categories of wireless services-voice and data-in leading technology markets, inspecting the differences and complex interactions between the associated adoption processes. We ...
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作者：Li, Xinxin; Chen, Yuxin
作者单位：University of Connecticut; Northwestern University
摘要：When companies purchase information technology (IT) products for their employees, departments, or divisions, whether to standardize on one product or to allow the users to make their own choices is an important decision for IT managers to make. By consolidating demand and committing to buy from a single seller, standardization ensures product compatibility within the corporation and has a potential to induce intense price competition among sellers, but this potential is subject to whether comp...
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作者：Venkatesh, Viswanath; Bala, Hillol
作者单位：University of Arkansas System; University of Arkansas Fayetteville; Indiana University System; IU Kelley School of Business; Indiana University Bloomington
摘要：Notwithstanding potential benefits, such as quality of interorganizational relationships and operational and strategic gains, adoption of information technology (IT)-enabled interorganizational business process standards (IBPS) is still limited. Given that these standards are designed for interorganizational business processes, we suggest that adoption of these standards depends not only on the factors pertinent to a focal firm but also on factors that represent synergies between a focal firm ...
