Information Systems Research

最新文章

• Departmental Boundaries and Knowledge Sharing in Corporate Online Communities AI翻译
  作者：Liu, Yang; Pu, Jingchuan; Chen, Yuan; Qiu, Liangfei; Cheng, Hsing Kenneth
  作者单位：Hangzhou Dianzi University; State University System of Florida; University of Florida; Shanghai University of Finance & Economics
  摘要：An increasing number of companies are launching corporate online communities to facilitate knowledge sharing. A corporate online community is different from traditional communication channels, as its social-media atmosphere physically eliminates organizational boundaries. However, studies have shown that organizational boundaries still hinder knowledge exchange in corporate online communities. In this study, we propose that both knowledge-focused and social-related motivations exist, underlyin...
• Platform Governance with Algorithm-Based Content Moderation: An Empirical Study on Reddit AI翻译
  作者：He, Qinglai; Hong, Yili; Raghu, T. S.
  作者单位：University of Wisconsin System; University of Wisconsin Madison; University of Miami; Arizona State University; Arizona State University-Tempe
  摘要：With increasing volumes of participation in social media and online communities, content moderation has become an integral component of platform governance. Volunteer (human) moderators have thus far been the essential workforce for content moderation. Because volunteer-based content moderation faces challenges in achieving scalable, desirable, and sustainable moderation, many online platforms have recently started to adopt algorithm-based content moderation tools (bots). When bots are introdu...
• Does Virtual Reality Help Property Sales? Empirical Evidence from a Real Estate Platform AI翻译
  作者：Yan, Zhenbin; Meng, Zixuan; Tan, Yong
  作者单位：Tongji University; University of Texas System; University of Texas Dallas; University of Washington; University of Washington Seattle
  摘要：Virtual reality (VR) has emerged as a transformative addition to real estate platforms, revolutionizing the presentation of property details. In contrast to traditional presentation technologies (e.g., pictures and videos), VR constructs an interactive threedimensional (3D) environment for consumers to obtain property information. Prior erature mainly examined VR's effects (e.g., vividness and interactivity) on selling low involvement products such as books and apparel from a behavioral perspe...
• Customer Acquisition via Explainable Deep Reinforcement Learning AI翻译
  作者：Song, Yicheng; Wang, Wenbo; Yao, Song
  作者单位：University of Minnesota System; University of Minnesota Twin Cities; Hong Kong University of Science & Technology; Washington University (WUSTL)
  摘要：Effective customer acquisition heavily hinges on sequential targeting to ensure that appropriate marketing messages reach customers. Sequential targeting could guide customers through the acquisition process and thus, optimize long-term revenue for the firm. Toward this goal, reinforcement learning (RL) has demonstrated great potential in facilitating sequential targeting during user acquisition. However, decisions made by RL during this process often lack explainability. We introduce the deep...
• CEO Human Capital and Digital Product Innovation: A Dynamic Managerial Capabilities Perspective AI翻译
  作者：Schulz, Colin; Bendig, David; Kriebel, Johannes; Haubner, Kathrin; Fainshmidt, Stav
  作者单位：University of Munster; University of Hamburg; State University System of Florida; Florida International University
  摘要：Manufacturing firms face increasing pressures to digitalize their resource base. Following the notion that adaptive changes hinge on the knowledge of top managers, we examine how the technology-and business-related human capital of chief executive officers (CEOs) drives digital product innovation in distinct environments. Drawing on the dynamic managerial capabilities perspective, we argue that technological knowledge enables CEOs to sense and act on opportunities arising from digital technolo...
• Identity Work in Interdependent Professional Groups: The Role of a Target Identity in Enterprise Systems Implementation AI翻译
  作者：Dietz, Johann; Spohrer, Kai; Hoehle, Hartmut
  作者单位：University of Mannheim; Frankfurt School Finance & Management
  摘要：Enterprise systems (ESs) can be important for the development and maintenance of professional role identities. Prior work shows that a new ES implementation can trigger significant identity work in individuals and groups if it alters their tasks or responsibilities. What has received less attention is that the introduction of a new ES may affect multiple, interdependent professional groups simultaneously, changing how these professional groups can or must interact based on the system propertie...
• An Experimental Evaluation of Gender Differences in Responses to Major-Donor Funding Schemes for Crowdfunded Social Ventures AI翻译
  作者：Bapna, Sofia; Burtch, Gordon
  作者单位：University of Minnesota System; University of Minnesota Twin Cities; Boston University
  摘要：Social ventures fundraising through crowdfunding compete for contributions. Thus, they often involve major donors to influence the contributions of smaller donors. We examine what type of major-donor contribution scheme is most likely to attract smaller donors, considering whether and to what degree male and female donors differ in their response to alternative major-donor contribution schemes that are commonly used in practice. In a field experiment, donors were randomly assigned to receive o...
• Do Reductions in Search Costs for Partial Information on Online Platforms Lead to Better Consumer Decisions? Evidence of Cognitive Miser Behavior from a Natural Experiment AI翻译
  作者：Jiang, Dorothy Lianlian; Ye, Shun; Zhao, Liang; Gu, Bin
  作者单位：University of Houston System; University of Houston; George Mason University; Hong Kong Baptist University; Boston University
  摘要：Many online platforms have utilized information technology, such as artificial intelligence (AI), to reduce consumers' information search costs and facilitate their decision-making processes. Given the variety of online information, these technologies are often effective in reducing the search cost for only specific information types: a concept we refer to as search cost reduction for partial information. For rational consumers, this can lead to improved decision making. However, consumers do ...
• Extortionality in Ransomware Attacks: A Microeconomic Study of Extortion and Externality AI翻译
  作者：Dey, Debabrata; Lahiri, Atanu
  作者单位：University of Kansas; University of Texas System; University of Texas Dallas
  摘要：Ransomware, a digital form of extortion, has emerged as one of the biggest threats to cybersecurity. Faced with business disruptions, many organizations accede to ransom demands, and in doing so, they incentivize attackers to launch more attacks, elevating the chance of a future breach, not just for themselves but for others as well. We study this externality using a multiperiod game among multiple firms, each of which has a choice to pay or not pay if breached in a particular period, its choi...
• Beyond Digital vs. IT: The Untold Story of Their Relationship from an Organizing Logic Perspective AI翻译
  作者：Baiyere, Abayomi; Zimmer, Markus P.; Staykova, Kalina S.; Joehnk, Jan
  作者单位：Queens University - Canada; Copenhagen Business School; University of Turku; Leuphana University Luneburg; University of Warwick; University of Bayreuth
  摘要：Digital and information technology (IT) are two concepts that scholars and practitioners use to refer to organizing around technology. Although some consider these concepts synonymous, others consider them distinct. Relatedly, both digital and IT units are increasingly found in many organizations aiming to incorporate digital technologies into their customer offerings and operational processes. This coexistence suggests a qualitative difference in the underpinning logic of organizing around di...