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作者：Zhang, XiaoLi; de Vries, Jelle; de Koster, Rene; Liu, ChenGuang
作者单位：Fuzhou University; Northwestern Polytechnical University; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：Many operations are characterized by a trade-off between speed and quality. This calls for an exploration of effective strategies to balance the two metrics. This study investigates the separate and joint effect of quantity and quality feedback on both performance metrics in order picking. We collected data from two real-effort experiments with in total 212 participants, who conducted an order picking task in an experimental warehouse. The results of the main experiment show that giving only q...
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作者：Mayo, Kevin; Ball, George; Mills, Alex
作者单位：Indiana University System; IU Kelley School of Business; Indiana University Bloomington; City University of New York (CUNY) System; Baruch College (CUNY)
摘要：Firms dread product recalls. Consequently, firm leaders may take steps to avoid recalls when possible, or to avoid the blame for them when there is someone else to blame. We analyze how the appointment of a new chief executive officer (CEO) for a firm in the consumer product industry influences the hazard of subsequent recalls initiated by that firm. Using 25 years of consumer product industry data, including 125 publicly traded firms that experienced 307 new CEOs and 584 voluntary recalls fro...
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作者：Wang, Zheng; Sheu, Jiuh-Biing; Teo, Chung-Piaw; Xue, Guiqin
作者单位：Dalian Maritime University; National Taiwan University; National University of Singapore; National University of Singapore
摘要：Intelligent part-to-picker systems are spreading across a broad range of industries as preferred solutions for agile order fulfillment, wherein mobile racks are carried by robots and moved to stations where human pickers can pick items from them. Such systems raise the challenge of designing good work schedules for human pickers; they also give rise to a new class of operational scheduling problems in human-robot coordinated order picking systems. This work studies the problem of finding a sui...
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作者：Kumar, Subodha; Mallipeddi, Rakesh R.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University System of Ohio; Ohio State University
摘要：The new age economy is primarily driven by Industry 4.0 and Industry 5.0, which facilitate smartification of organizations by helping them integrate and automate decision making. Recent advances in information and communication technologies, such as the cloud, big data, Internet of things, and artificial intelligence and nanotechnology, have accelerated the adoption of Industry 4.0 and Industry 5.0. Because of these advancements, organizations are now facing new challenges in the form of cyber...
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作者：Qiu, Liangfei; Liu, Ruiqi; Jin, Yong; Ding, Chao; Fan, Yangyang; Yeung, Andy C. L.
作者单位：State University System of Florida; University of Florida; Hong Kong Polytechnic University; University of Hong Kong; Hong Kong Polytechnic University
摘要：As one of the most important financial innovations in the last two decades, credit default swap (CDS) contracts have been initiated and actively traded in the market to hedge against credit risks. However, little is known about how these financial innovations affect an underlying firm's operations. In this empirical study, we find that an underlying firm's operational efficiency is significantly improved with the inception of CDS trading. Our results are robust to multiple causal identificatio...
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作者：Zhao, Cui; Wang, Xiaojun; Xiao, Yongbo; Sheng, Jie
作者单位：Tsinghua University; University of Bristol; Tsinghua University; University of London; Queen Mary University London
摘要：By providing useful product information from the perspective of other buyers, online product/service reviews can help customers better evaluate the true quality of products and judge whether a product is a good fit for them. Based on online reviews, firms may improve product quality and/or adjust selling price to compete with other firms. In this study, we investigate the effects of online reviews on product quality and pricing decisions in a duopoly market that consists of two competing firms...
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作者：Sapra, Amar; Jackson, Peter L.
作者单位：Indian Institute of Management (IIM System); Indian Institute of Management Bangalore; Singapore University of Technology & Design
摘要：Motivated by the potential growth of capacity markets due to 3-D manufacturing, we examine the integration of long- and short-term contracts for a capacity marketplace. In the marketplace, manufacturers and suppliers first participate in long-term contracts in which manufacturers reserve capacity at one or more suppliers. Subsequently, manufacturers and suppliers trade in a spot market to fulfill residual demand and sell residual capacity, respectively; in the spot market, the equilibrium pric...
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作者：Li, Rong; Song, Jing-Sheng Jeannette; Sun, Shuxiao; Zheng, Xiaona
作者单位：Syracuse University; Duke University; Minjiang University; Peking University
摘要：In 2020, inventory shrinkage eroded $61.7 billion profit in the U.S. retail industry. Unfortunately, fighting inventory shrinkage to protect retailers' already slim profits is challenging due to unknown shrinkage rates and invisible inventory levels. While the latter has been studied in the literature, the former has not. To deal with this challenge, we introduce two new features to the Bayesian inventory models: (1) interleaving customer and theft arrival processes that contribute to actual s...
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作者：Gong, Xiting; Chen, Youhua (Frank); Yuan, Quan
作者单位：Chinese University of Hong Kong; City University of Hong Kong; Zhejiang University
摘要：A total minimum commitment contract is a supply contract under which a firm commits to buying a minimum quantity of a product from its supplier during the contract duration (e.g., 1 year). Such contracts are widely used in industries, because they provide the buyer with flexibility in terms of the timing and size of each order and the supplier with a guaranteed total order volume. Previous studies on such contracts have focused primarily on the firm's inventory decisions, and none of them has ...
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作者：Roth, Aleda M.; Singhal, Vinod R.
作者单位：Clemson University; University System of Georgia; Georgia Institute of Technology
摘要：We describe the pioneering role of the Production and Operations Management (POM) in promoting empirical research in innovation, operations, and supply chain management. We also review and discuss the most influential empirical papers published in POM based on each paper's Google Scholar citation counts. We selected the top 200 cited papers from the 2085 papers published or forthcoming in POM to identify the most influential empirical papers. We classify these 200 papers into three categories:...
