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作者：De Meyer, Arnoud; Ferdows, Kasra; Vereecke, Ann
作者单位：Singapore Management University; Georgetown University; Vlerick Business School; Ghent University
摘要：The path for elevating the role of manufacturing in the company strategy in the last few decades has been rather clear: Improve the basic production capabilities-typically quality, reliability, lead times, and cost efficiency of production processes. Leading Japanese companies, like Toyota, showed the way. But as many have heeded the advice and followed suit, this approach has become essentially a defensive strategy; you must do it not to fall behind. Has manufacturing lost its potential to cr...
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作者：Hotkar, Parshuram; Garg, Rajiv; Sussman, Kristen
作者单位：Indian School of Business (ISB); Emory University; Texas State University System; Texas State University San Marcos
摘要：Social media platforms like Facebook and Twitter have emerged as effective channels for advertising that enable consumer targeting based on demographics, interests, and user behavior. Social media marketers have utilized information spillover within these platforms to reach a larger customer base. This information spillover also exists across groups of users within the platform and enhances returns from social media advertising. Thus, this information spillover can be utilized to strategically...
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作者：Nalca, Arcan; Cai, Gangshu (George)
作者单位：Queens University - Canada; Santa Clara University; Santa Clara University
摘要：In practice, many retailers employ price-matching guarantees (PMGs), committing to meet the price of an identical product at a competitor's outlet. Despite the profound linkage between retailers and manufacturers, existing literature has predominantly explored retailers' PMGs without contemplating the influence of manufacturers' wholesale pricing strategies. Employing a supply chain model comprising one manufacturer and two retailers, we scrutinize the implications of wholesale pricing-uniform...
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作者：Tang, Christopher S.; Yoo, Onesun Steve; Zhan, Dongyuan
作者单位：University of California System; University of California Los Angeles; University of London; University College London
摘要：Consumers dread shopping during peak hours, and the Covid-19 pandemic has created additional safety concerns about overcrowding in addition to long waiting times. In view of consumer's congestion aversion, should competitive brick-and-mortar grocery stores charge higher prices during congested peak hours to smooth demand? To examine whether and when stores should adopt intraday time-based pricing under competition, we examine a 2-stage dynamic duopoly game. At the beginning of each stage, each...
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作者：Wu, Chenguang (Allen); Jin, Chen; Veeraraghavan, Senthil
作者单位：Hong Kong University of Science & Technology; National University of Singapore; University of Pennsylvania
摘要：We study the optimal design of a professional service in a mixed market of customers with heterogeneous skills and capabilities of using such service. Expert customers can avail of the service on their own, whereas amateur customers find it challenging to deploy the service and can only procure the service through an intermediary who resolves the technical issues. We develop a model that captures the essential trade-offs in such settings: heterogeneity in customer expertise, decentralization b...
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作者：Sharma, Luv; Goradia, Deepa
作者单位：University of South Carolina System; University of South Carolina Columbia; University System of Georgia; Georgia State University
摘要：Although past studies have found differences in clinical quality outcomes based on patients' insurance type, the extent of these discrepancies, the underlying mechanisms supporting this relationship, and factors that can moderate this effect have not yet been addressed. We seek to fill this gap by studying the relationship between insurance type and clinical quality outcomes using the level of care received, that is, treatment intensity, as a mediator. Using agency theory, we argue that underi...
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作者：Ding, Haoyuan; Hu, Yichuan; Jiang, Han; Wu, Jing; Zhang, Yu
作者单位：Shanghai University of Finance & Economics; Tongji University; Tulane University; The Chinese University of Hong Kong, Shenzhen; Chinese University of Hong Kong; Peking University
摘要：Network literature has widely documented that the managerial ties between corporate leaders in two firms can promote their economic exchanges in supply chains, that is, social embeddedness. In this study, we strive to advance this line of inquiry by exploring the dynamics of such socially embedded supply chains, examining whether and when the dissolution of managerial ties between two firms would cause the subsequent termination of their supplier-buyer exchanges. We address this question by di...
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作者：Zhang, Xingyue (Luna); Yao, Yuliang; Zhang, Jiantong; Fang, Chencheng
作者单位：University of Washington; University of Washington Tacoma; Lehigh University; Tongji University; University of Bonn
摘要：Coupon promotions have been increasingly used with the development of electronic commerce technologies. The post-promotion effects of coupon promotions have been mixed. Using a randomly selected customer sample at a firm that operates a large online classified ads website, we examine the exposure, redemption, and spillover effects of coupon promotions. We find a negative exposure effect and a positive redemption effect. For customers who received coupons but did not redeem them (i.e., exposure...
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作者：Sun, Qinghe; Chen, Li; Chou, Mabel C.; Meng, Qiang
作者单位：National University of Singapore; Hong Kong Polytechnic University; National University of Singapore; National University of Singapore; National University of Singapore
摘要：The enforcement of ever-stringent regulatory requirements capping emission limits is challenging the traditional operations of various transportation sectors. In maritime transportation, the recent regulation tightening fuel sulfur limits to 0.50%, known as the IMO 2020, has been enforced. There is a flurry of activities by ocean carriers to equip their vessels to comply with this regulation. Although the technical conditions are clear, investment decisions are hard to make due to inevitable u...
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作者：Erkoc, Murat; Gurnani, Haresh; Ray, Saibal; Jin, Mingzhu
作者单位：University of Miami; Wake Forest University; McGill University; University of Tennessee System; University of Tennessee Knoxville
摘要：This paper studies the interaction between two key quality management decisions-input conformance quality and inspection policy-and related wholesale and retail prices in a two echelon supply chain. Market demand depends on the retail price as well as the end-product conformance quality, which itself depends on the input quality and the inspection scheme. Consistent with previous empirical findings in the literature, we show that an increase in quality does not always result in higher prices f...
