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作者：Tian, Junfeng; Yue, Jinfeng
作者单位：Southwestern University of Finance & Economics - China; Shanghai University of Finance & Economics; Middle Tennessee State University
摘要：This research studies the p-robust supply chain network design with uncertain demand and cost scenarios. The optimal design integrates the supplier selection together with the facility location and capacity problem. We provide a new framework to obtain the relative regret limit, which is critical in the robust supply chain design but is assumed to be a known value in the existing literature. We obtain lower and upper bounds for relative regret limit and obtain a sequence of optimal solutions f...
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作者：Veldman, Jasper; Klingenberg, Warse; Gaalman, Gerard J. C.; Teunter, Ruud H.
作者单位：University of Groningen
摘要：Profit-maximizing firm owners who incentivize their managers with a bonus for process improvement create an intentional misalignment of their own objective and management attention. From the viewpoint of a single firm, such a local misalignment can never be profitable, but in this study we take a wider strategic perspective by investigating cost-reducing process improvements of two firms competing in a Cournot market. We find that the use of a process improvement bonus (by firm A) can be profi...
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作者：Balcik, Burcu; Ak, Deniz
作者单位：Ozyegin University; Kadir Has University
摘要：In this study, we consider the supplier selection problem of a relief organization that wants to establish framework agreements (FAs) with a number of suppliers to ensure quick and cost-effective procurement of relief supplies in responding to sudden-onset disasters. Motivated by the FAs in relief practice, we focus on a quantity flexibility contract in which the relief organization commits to purchase a minimum total quantity from each framework supplier over a fixed agreement horizon, and, i...
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作者：Wei, Xueqi (David); Nault, Barrie R.
作者单位：Fudan University; University of Calgary
摘要：Large sunk costs of development, negligible costs of reproduction, and distribution resulting in economies of scale distinguish information goods from physical goods. Versioning is a way firms may take advantage of these properties. However, in a baseline model where consumers differ in their tastes for quality, an information goods monopolist only offers one version, and this differs from what we observe in practice. We explore formulations that add features to the baseline model that result ...
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作者：Froehle, Craig M.; White, Denise L.
作者单位：University System of Ohio; University of Cincinnati; Cincinnati Children's Hospital Medical Center
摘要：An increasing barrier to productivity in knowledge-intensive work environments is interruptions. Interruptions stop the current job and can induce forgetting in the worker. The induced forgetting can cause re-work; to complete the interrupted job, additional effort and time is required to return to the same level of job-specific knowledge the worker had attained prior to the interruption. This research employs primary observational and process data gathered from a hospital radiology department...
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作者：Gu, Bin; Ye, Qiang
作者单位：Arizona State University; Arizona State University-Tempe; Harbin Institute of Technology
摘要：With the growing influence of online social media, firms increasingly take an active role in interacting with consumers in social media. For many firms, their first step in online social media is management responses, where the management responds to customers' comments about the firm or its products and services. In this article, we measure the impact of management responses on customer satisfaction using data retrieved from a major online travel agency in China. Applying a panel data model t...
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作者：Dockner, Engelbert J.; Fruchter, Gila E.
作者单位：Vienna University of Economics & Business; Bar Ilan University
摘要：Decentralized decision making is a fact in the modern business world accompanied by extensive research that looks into its consequences for overall firm profits. We study the interactions of decentralized marketing and operations divisions in a corporation and explore their impact on overall firm profits in the case with and without coordination of the two decentralized units. We assume that the marketing department is responsible for the price that influences the demand (sales), and the opera...
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作者：Van den Schrieck, Jean-Christophe; Aksin, Zeynep; Chevalier, Philippe
作者单位：Koc University; Universite Catholique Louvain
摘要：This study considers the staffing problem of a vendor call center in a co-sourcing setting. The aim is to take short-term variability and correlations in time for call arrivals at such a vendor call center into account. To do so, peakedness is proposed as a useful measure of the burstiness in the arrival stream. The study empirically demonstrates the presence of bursty arrivals at a call center and proposes an approach to the measurement of the peakedness of the arrival stream making use of st...
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作者：Haruvy, Ernan; Leszczyc, Peter T. L. Popkowski; Ma, Yu
作者单位：University of Texas System; University of Texas Dallas; University of Alberta; Renmin University of China
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作者：Rapoport, Amnon; Gisches, Eyran J.; Mak, Vincent
作者单位：University of California System; University of California Riverside; University of Arizona; University of Cambridge
