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作者：Zhang, Juzhi; Sethi, Suresh P.; Choi, Tsan-Ming; Cheng, T. C. E.
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; University of Texas System; University of Texas Dallas; National Taiwan University; Hong Kong Polytechnic University
摘要：In recent years, research on supply chain coordination (SCC) with risk-averse agents has received much attention. Previous studies are primarily concerned with the coordination of a single manufacturer-single retailer supply chain using different definitions of SCC. What is lacking is a comprehensive analysis of the achievability of SCC. In this paper, we provide a systematic analysis of SCC with risk-averse agents. We see that three definitions of SCC have been proposed in the literature to i...
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作者：(Alice) Li, Hongshuang
作者单位：University System of Ohio; Ohio State University
摘要：As software-as-a-service (SaaS) becomes an increasingly popular business model, free-trial acquisition, which allows prospective consumers to explore the service at no charge, also becomes a norm for SaaS companies. However, empirical research on the role of marketing communications, consumers' free-trial usage, and their interactions is still lacking. This study utilizes the granular data from a leading SaaS firm that provides prospects with free trials and examines the impact of and interact...
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作者：Chen, Kebing; Song, Jing-Sheng; Shang, Jennifer; Xiao, Tiaojun
作者单位：Nanjing University of Aeronautics & Astronautics; Duke University; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh; Nanjing University
摘要：Motivated by the need of small and medium-sized hospitals to improve their platelet inventory management and achieve best practices, we consider an inventory system for a perishable product with a three-period shelf life over a finite horizon. In the system, the regular replenishment in each cycle is supplemented by an inventory adjustment opportunity in mid-cycle involving expedited orders and returns. We show that an optimal regular replenishment policy is an (s, S, S(x)) policy. Namely, if ...
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作者：Isik, Tugce; Andradottir, Sigrun; Ayhan, Hayriye
作者单位：Clemson University; University System of Georgia; Georgia Institute of Technology
摘要：Cross-training is an important tool to improve the performance of manufacturing and service systems through dynamic worker allocation. This study investigates how cross-training can be leveraged when worker collaboration is not possible and frequent worker reassignment is undesirable. We consider a tandem queueing system with finite buffers between tasks. We show that if each worker is the fastest at a different task, then the optimal policy is always dedicated, regardless of the magnitude of ...
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作者：Rong, Ke; Zhou, Di; Shi, Xinwei; Huang, Wei
作者单位：Tsinghua University; Tongji University; Capital University of Economics & Business
摘要：Real social information is believed to cause a trust-privacy paradox in e-commerce platforms, with the degree of information disclosure affecting platform performance. In this study, we split the mixed influence into the direct trust mechanism and the indirect privacy mechanism, studying each in the context of partial and full social information disclosure, respectively. Using unique data from an 80-day large-scale online experiment conducted in an e-commerce platform in China, we show that a ...
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作者：Subramanian, Annapoornima M.; Levesque, Moren; Van de Vrande, Vareska
作者单位：National University of Singapore; York University - Canada; Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC
摘要：Annapoornima M. Subramanian, Moren Levesque, and Vareska Van De Vrande were recognized as a runner up for the 2020 Ralph Gomory Best Industry Studies Paper Award.
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作者：Wang, Tan; Gutierrez, Genaro
作者单位：University of Texas System; University of Texas Austin
摘要：Many decisions must be made before relevant uncertainties are revealed; hence robustness approaches to decision making are often considered. There are two major approaches to robustness in the literature: (i) maximizing the value of the worst outcome and (ii) minimizing the maximum ex post regret of the decision. While the first approach seeks the best worst-case outcome, it may result in substantial opportunity losses relative to the ex post optimal decision; this is particularly critical in ...
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作者：Cohen, Maxime C.; Huang, Nina; Li, Meng; Pavlou, Paul A.
作者单位：McGill University; University of Miami; University of Houston System; University of Houston
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作者：Jost, Peter-J; Ressi, Anna
作者单位：WHU - Otto Beisheim School of Management; WHU - Otto Beisheim School of Management
摘要：This paper considers price competition in a market where two firms sell a homogeneous service to a continuum of customers differing with respect to some exogenous characteristic. Our paper's novelty consists of explicitly acknowledging a distinctive property of many services in that firms incur customer-specific service costs after the contract is signed. Hence, not only the customers' willingness-to-pay and as such demand but also the firms' supply are related to customer characteristics. In ...
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作者：Ananthanarayanan, Sai Mali; Branas, Charles C.; Elmachtoub, Adam N.; Stein, Clifford S.; Zhou, Yeqing
作者单位：Columbia University; Columbia University; Columbia University; Eindhoven University of Technology
摘要：The requirement of social distancing during the COVID-19 pandemic has presented significant challenges for high-rise buildings, which heavily rely on elevators for vertical transportation. In particular, the need for social distancing has reduced elevator capacity typically by at least two-thirds or as much as over 90%$90\%$ of the normal amount. This reduction is a serious concern, as reduced elevator capacities cause large queues to build up in lobbies, which makes social distancing difficul...
