-
作者：Choi, Tsan-Ming; Kumar, Subodha; Yue, Xiaohang; Chan, Hau-Ling
作者单位：National Taiwan University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Wisconsin System; University of Wisconsin Milwaukee; Hong Kong Polytechnic University
摘要：In the Industry 4.0 era, automation and data analytics emerge as the major forces to enhance efficiency in operations management (OM). Disruptive technologies, such as artificial intelligence, robotics, blockchain, 3D printing, 5G, Internet-of-Thing, digital twins, and augmented reality, are widely applied. They potentially will bring a radical change to real world operations. In this study, we first explore several major disruptive technologies, examine the corresponding OM studies, and highl...
-
作者：Kloeckner, Maximilian; Schmidt, Christoph G.; Wagner, Stephan M.
作者单位：Swiss Federal Institutes of Technology Domain; ETH Zurich
摘要：Blockchain is a prominently discussed technology in operations and supply chain management and firms increasingly engage in blockchain initiatives. Yet, an understanding of the technology's financial value remains elusive. Based on 175 firm announcements between 2015 and 2019, we conduct an international event study to estimate the impact of blockchain initiatives on the market value of the firm. We empirically demonstrate that blockchain announcements are associated with a significant average...
-
作者：Nenova, Zlatana; Shang, Jennifer
作者单位：University of Denver; Pennsylvania Commonwealth System of Higher Education (PCSHE); University of Pittsburgh
摘要：Physicians caring for chronically ill individuals need to predict patients' disease progression, as accurate disease projections can facilitate better treatment decisions. The power of prediction is prevention, as it is easier to prevent than to reverse. In this research, we propose a data-driven model for accurate and fast disease trajectory prediction, using electronic health records (EHRs) from Veterans Affairs Hospitals. EHRs contain tremendous amount of frequently updated, highly dimensio...
-
作者：Li, Ziru; Liang, Chen; Hong, Yili; Zhang, Zhongju
作者单位：Arizona State University; Arizona State University-Downtown Phoenix; University of Connecticut; University of Houston System; University of Houston; Arizona State University; Arizona State University-Tempe
摘要：The role of information technology (IT) in managing operations that support environmentally sustainable growth has been emphasized a lot in operations management and information systems research. In this paper, we study the impact of the IT-based on-demand ridesharing platforms on an important aspect of sustainability-traffic congestion. Our theoretical prediction suggests two countervailing effects from the entry of ridesharing platforms to urban areas: the efficiency-enhancing effect that re...
-
作者：Kumar, Subodha; Tang, Christopher S.
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of California System; University of California Los Angeles
摘要：Since the inaugural issue published in 1992, Production and Operations Management has grown phenomenally in terms of the number of submissions and publications and journal impact factor. In this 30th-anniversary issue of the journal, contributing authors examine the past and the future of operations management (OM) research, addressing emerging issues arising from innovations, sustainability, social responsibility, technology management, healthcare management, cybersecurity, and retail operati...
-
作者：Yan, Zhijun; Kuang, Lini; Qiu, Liangfei
作者单位：Beijing Institute of Technology; Tsinghua University; State University System of Florida; University of Florida
摘要：With the growth of online mental healthcare platforms, health professionals have been providing online consultation services during their spare time. However, little is known about the prosocial behaviors of health professionals on these platforms and their effect on professionals' economic performance. In this research, we aim to identify and quantify the main effect of prosocial behaviors (i.e., offering free services) on future economic performance and the potential mediation effects of rel...
-
作者：Jiao, Yifan; Tang, Christopher S.; Wang, Jingqi
作者单位：University of Hong Kong; University of California System; University of California Los Angeles; The Chinese University of Hong Kong, Shenzhen; The Chinese University of Hong Kong, Shenzhen
摘要：In the context of free-to-play (FTP) mobile games, this paper seeks to examine one question: Which factors affect a player's play duration or in-app purchases (of virtual items)? This research question has not been examined in the research literature. But it is an important one because the revenue of an FTP game developer is based on in-app ads watched by players (which depend on play duration) and in-app purchases. Using different regression models to analyze weekly data associated with 100,0...
-
作者：Bansal, Saurabh; Muthulingam, Suresh
作者单位：Pennsylvania Commonwealth System of Higher Education (PCSHE); Pennsylvania State University; Pennsylvania State University - University Park
摘要：The United States has long recognized the potential of improved energy efficiency to profitably reduce energy consumption in manufacturing. The Department of Energy (DOE) has also recognized the potential and initiated several programs to enhance energy efficiency in manufacturing. Despite the attention, studies point out that many energy-efficiency opportunities remain unexploited. Increasingly, scholars have emphasized that behavioral factors could facilitate the uptake of energy-efficiency ...
-
作者：Suurmond, Robert; Menor, Larry J.; Wynstra, Finn
作者单位：Maastricht University; Western University (University of Western Ontario); Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：We study service triads by examining the member-to-member exchanges underpinning service formation, functioning, and feedback. A service triad comprises two serviced customers from the supplier's standpoint and two service providers from the end user's standpoint, which can cause operational complexity and challenges. We view the service triad as an operating entity and study four information-rich cases to improve our understanding of this operational complexity. Leveraging scholarly knowledge...
-
作者：Pun, Hubert; Hou, Pengwen
作者单位：Western University (University of Western Ontario); Tianjin University of Finance & Economics
摘要：We examine how different strategies can be used to protect global manufacturers from the prevalent issue of supplier copycatting in emerging markets. In particular, using a game-theoretical model, we consider a manufacturer that sells a product to an emerging market, which requires the completion of multiple tasks. The manufacturer can perform any of these tasks in-house or outsource any of them to an emerging market supplier. The former approach carries a higher cost, while the latter puts th...
