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作者：Terekhov, Maxim A.; Demirezen, Emre M.; Aytug, Haldun
作者单位：State University System of Florida; University of Florida
摘要：This paper summarizes emerging practice and research issues in the health insurance industry. We provide an industry overview, epitomize business analytics applications, and outline current and emerging problems of interest to key stakeholders and researchers in information systems, operations management, and healthcare management. Specifically, we focus on three areas of research that are of importance to the health insurance industry as well as the healthcare system: (i) management and evalu...
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作者：Li, Chaofan; Liu, Qiliang; Wang, Wenming; Zeng, Cheng (Colin); Zhou, Pin
作者单位：Wuhan University of Technology; Jiangxi University of Finance & Economics; Zhejiang University; Hong Kong Polytechnic University; Huazhong Agricultural University
摘要：This study examines the relationship between major customer concentration and supplier firms' adoption of blockchain. Using a sample of 9,745 Chinese firm-year observations spanning 2018-2021, we find that the likelihood of suppliers' blockchain technology adoption in supply chain management is negatively associated with major customer concentration. The negative relation is reduced when supplier firms possess greater bargaining power and demonstrate governance mechanisms against information l...
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作者：Wu, Xuanyu; Yang, Min; Liang, Liang; Chen, Jingxian
作者单位：Hefei University of Technology
摘要：As the scale of renewable energy on the demand side continues to grow, a new demand response program (DRP), the virtual power plant (VPP), pays a rebate to the consumer and purchases his rooftop solar electricity. This electricity is dispatched to areas of electricity shortages, which is vital in balancing electricity loads and avoiding energy waste. However, the new DRP differs from the traditional DRP in terms of paying rebates. The traditional DRP requires consumers to respond above a speci...
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作者：Jia, Xue; Suijs, Jeroen
作者单位：University of Melbourne; Erasmus University Rotterdam - Excl Erasmus MC; Erasmus University Rotterdam
摘要：This paper investigates the interaction between cheap-talk advertising and credible third-party product reviews to inform customers about product quality. We find that cheap-talk advertising can be informative when the firm's private information helps predict a credible product review. A more informative credible product review has two effects on cheap-talk advertising. First, a credible product review plays a disciplinary role that enables the firm to provide informative advertising. Second, ...
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作者：Zhu, Sheng; Wang, Jinting; Zhang, Zhe George
作者单位：Henan Polytechnic University; Central University of Finance & Economics; Western Washington University; Simon Fraser University
摘要：In this research, we investigate the economics of queueing systems with strategic non-risk-neutral customers, emphasizing the value-at-risk (VaR) framework. It is distinct from the moment-based utility structure of Naor's model by introducing the maximum loss customers can bear with a certain level of confidence. We consider both homogeneous and heterogeneous cases of risk preferences under different information levels. Our findings demonstrate that optimal strategies in observable queueing sy...
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作者：de Koster, Rene; Roy, Debjit; Lim, Yun Fong; Kumar, Subodha
作者单位：Erasmus University Rotterdam; Erasmus University Rotterdam - Excl Erasmus MC; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad; Singapore Management University; Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University
摘要：Managing the performance of intralogistics operations, that is logistics operations within facilities such as manufacturing plants, order fulfillment warehouses, ports and terminals, and retail stores, is critical in fulfilling customer expectations. Traditional decision-making for intralogistics operations is based on historical data, typically collected over long-range intervals with significant processing delays. However, nowadays, Internet of Things (IoT) applications are used to gather de...
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作者：Han, Xintong; Lu, Shijie; Wang, Xin (Shane); Cui, Nan
作者单位：Laval University; University of Notre Dame; Virginia Polytechnic Institute & State University; Wuhan University
摘要：The COVID-19 pandemic triggered a global shift from face-to-face instruction to online learning, posing new operational challenges for business schools, particularly in equipping students with quantitative skills essential for the labor market. Leveraging China's abrupt lockdown policies as a natural experiment, we examine the heterogeneous effects of online education on student academic performance. Using a panel dataset of 15,329 observations from 7,867 undergraduate students across nine Chi...
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作者：Xie, Yaqi; Wang, Zizhuo
作者单位：University of Chicago; The Chinese University of Hong Kong, Shenzhen
摘要：We consider a dynamic capacity control problem with seat selection and dynamic surcharge in the railway industry. In such problems, passenger arrives with a request for an itinerary, having a seat preference and a certain willingness-to-pay for seat preference. The decision-maker needs to decide at each time period whether to open each itinerary, a surcharge for each seat type in each open itinerary, and a seat assignment for each accepted request. The distinguishing feature of this problem is...
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作者：Mai, Yunke; Hu, Bin
作者单位：University of Kentucky; University of Texas System; University of Texas Dallas
摘要：Motivated by the recent rapid growths of freemium services, we study freemium service providers' dynamic operating policies to maximize their lifetime profits. We adopt a hybrid of the Bass diffusion model and the replicator equation from evolutionary game theory to capture the user base growth, and model the provider's dynamic decisions as an optimal control problem. We analyze two variants of the freemium business model inspired by two prominent examples, Dropbox and Spotify, which, respecti...
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作者：Zheng, Quan; Hu, Honggang; Pan, Xiajun Amy
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Tongji University; State University System of Florida; University of Florida
摘要：The concept of retail pass-through, including own-brand and cross-brand pass-throughs, is critical for channel management strategies. With a classical common retailer channel, our paper provides a novel perspective on channel pricing through the lens of retail pass-through, synthesizing and extending the existing results. By employing the conduct parameter approach, our study identifies two important driving forces behind channel pricing strategies: vertical strategic effect and competition mo...
