Customer Concentration and Suppliers' Blockchain Technology Adoption: Evidence from China

• 成果类型: Article
• 署名作者: Li, Chaofan; Liu, Qiliang; Wang, Wenming; Zeng, Cheng (Colin); Zhou, Pin
• 署名单位: Wuhan University of Technology; Jiangxi University of Finance & Economics; Zhejiang University; Hong Kong Polytechnic University; Huazhong Agricultural University
• 刊物名称: PRODUCTION AND OPERATIONS MANAGEMENT
• ISSN/ISSBN: 1059-1478
• DOI: 10.1177/10591478251330062
• 发表日期: 2025
• 页码: 3082-3100
• 关键词: Customer concentration; Blockchain Adoption; Bargaining power; Information Leakage Concerns; GOVERNANCE MECHANISMS

摘要

This study examines the relationship between major customer concentration and supplier firms' adoption of blockchain. Using a sample of 9,745 Chinese firm-year observations spanning 2018-2021, we find that the likelihood of suppliers' blockchain technology adoption in supply chain management is negatively associated with major customer concentration. The negative relation is reduced when supplier firms possess greater bargaining power and demonstrate governance mechanisms against information leakage, and when major customers have less incentive to engage in opportunistic behaviors, and have fewer concerns regarding information leakage by suppliers. Our findings suggest that major customers tend to discourage supplier firms from adopting blockchain due to the concerns regarding competitive advantages and information leakage risk.