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作者：Peng, Xuefeng; Chen, Zhenxiao; He, Qiao-Chu; Huang, Tingliang
作者单位：Chinese Academy of Sciences; University of Science & Technology of China, CAS; Hong Kong Polytechnic University; Southern University of Science & Technology; University of Tennessee System; University of Tennessee Knoxville
摘要：Motivated by algorithmic targeting and data management, we explore a scenario where the seller holds an advantage over consumers regarding match-related information about products. The seller optimizes a product line consisting of two vertically differentiated products alongside an opaque product resulting from their mixture, strategically recommending these products to potential consumers. We model algorithmic targeting using an information design framework, and our investigation revolves aro...
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作者：Fu, Qi; Li, Zhaolin; Teo, Chung-Piaw
作者单位：University of Macau; University of Sydney; National University of Singapore
摘要：In the post-pandemic era, multi-sourcing is rapidly becoming the preferred approach for companies to drive optimized cost, quality and turnaround times. However, multi-sourcing systems present a myriad of challenges in designing an effective planning model. In this article, we propose a robust capacity planning model with multiple supply sources, and demonstrate how the capacity plan can be efficiently solved via a parsimonious mean-variance approach. We apply the max-min criterion to design a...
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作者：Wang, Jie; Ma, Lijun; Xue, Weili; Kuo, Yong-Hong
作者单位：University of Hong Kong; Shenzhen University; Shenzhen University; Southeast University - China; University of Hong Kong
摘要：Self-service technologies (SSTs) have been widely adopted in industries that require the delivery of physical products by services, in which consumers evaluate a product for both the product value and the service value. A typical service delivery system usually involves sales agents and/or self-service technologies, for example, online services and kiosks, to serve consumers by a coproduction process. In other words, both the sales agent (or self-service machine) and the consumer should exert ...
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作者：Igarashi, Mirai; Zhang, Kunpeng; Kannan, P. K.; Terui, Nobuhiko
作者单位：University of Osaka; University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park; Tokyo University of Science
摘要：Social media users generate a variety of content that can potentially influence their followers' behaviors and preferences. However, most user-generated content, such as text and images, is unstructured, making it difficult to analyze how individuals impact the creation of such data as existing models primarily focus on the numerical aspects of behavioral data. In this article, we propose a method to identify influential users who significantly affect others' interest in content topics, with a...
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作者：Shalpegin, Timofey; Kumar, Ajay; Browning, Tyson R.
作者单位：University of Auckland; emlyon business school; Texas Christian University
摘要：Economic sanctions and consumer boycotts are common tools to punish organizations for undesirable behavior and attempt to coerce them to change their actions. However, these tools occasionally spill over beyond the intended recipients and affect guiltless supply chain members, jeopardizing the principles of diversity, equity, and inclusion in supply chains. This study identifies four channels through which sanctions and boycotts propagate through supply chains. In particular, supply chain memb...
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作者：Arya, Anil; Ramanan, Ram N., V
作者单位：University System of Ohio; Ohio State University; Indian School of Business (ISB)
摘要：This article examines how the composition of managerial teams influences the information and competitive landscapes in which firms operate. Specifically, the impact of teams depends on the task environment under which they operate and the extent of competition the firm faces in the product markets. Under a substitute task environment, team heterogeneity better facilitates firm learning, whereas, under a complementary task environment, team homogeneity enhances learning. However, more learning ...
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作者：Liu, Fang; Sainathan, Arvind
作者单位：Durham University
摘要：Maximizing profit and minimizing waste (leftover inventory) can be two conflicting objectives during clearance sales. B x G y policies (buy x units at full price and get y units free) are popular promotion policies for achieving these objectives. We consider four scenarios depending on whether customers are homogeneous/heterogeneous in their valuations and whether the retailer's objective is to maximize profit/minimize waste. In each scenario, we characterize the structure of the optimal promo...
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作者：Tong, Siliang; Zhang, Yingjie; Burtch, Gordon; Lin, Zhijie
作者单位：Nanyang Technological University; Peking University; Boston University; Tsinghua University
摘要：Recent advancements in communication and social technologies have resulted in the growth of peer-to-peer (P2P) marketplaces, such as Xianyu and Poshmark. Individual sellers in these markets, most of whom are unbranded and lack credibility, often face immense challenges in building trust to facilitate P2P transactions. We consider the potential of sellers' use of social media to establish trust and drive sales. Specifically, we address whether social media use benefits the sales performance of ...
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作者：Lin, Jiaxin; Choi, Tsan-Ming; Kuo, Yong-Hong
作者单位：University of Hong Kong; University of Liverpool
摘要：In retail operations, free sample trial (FST) and product return with money-back guarantee (MBG) both serve as important strategies to reduce consumers' worries and valuation uncertainty. This paper is the first study which analytically examines when and whether an online retailer should provide both strategies simultaneously, and when one strategy outperforms the other. We consider an online retailer selling to consumers who are uncertain about the product values when making purchasing decisi...
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作者：Adamopoulos, Panagiotis; Todri, Vilma
作者单位：Emory University
摘要：Consumers often rely on their social connections or social technologies, such as (automated) system-generated recommender systems, to navigate the proliferation of diverse products and services offered in online and offline markets and cope with the corresponding choice overload. In this study, we investigate the relationship between the consumers' social connectedness and the economic impact of recommender systems. Specifically, we examine whether the social connectedness levels of consumers ...
