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作者:Yuan, Quan; Chen, Youhua (Frank); Yang, Jian; Zhou, Yun
作者单位:Zhejiang University; City University of Hong Kong; Rutgers University System; Rutgers University Newark; Rutgers University New Brunswick; McMaster University
摘要:The use of permit markets to mitigate harmful emissions is on the rise. When participating in such a market, an emitting firm needs to acquire from it permits that cover emissions resulting from production. Thus, it has to simultaneously cope with fluctuating permit prices and random demand, and also juggle between the activities of permit trading and permit-consuming production. We shed light on this complex dynamic control problem, while confronting difficulties brought on by fixed as well a...
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作者:Kent, Pettis; Siemsen, Enno
作者单位:Loyola University Chicago; University of Wisconsin System; University of Wisconsin Madison
摘要:We use a behavioral experiment to examine whether the use of templates facilitates or hinders a faster production ramp-up after a process move. If the environment in which a template is applied closely resembles the environment in which the template was developed, template use promotes knowledge transfer, resulting in increased performance while ramping up the process. However, when the environments at the origin and destination of the template differ, these benefits do not occur. We further s...
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作者:Lu, Ye; Song, Miao; Yang, Yi
作者单位:City University of Hong Kong; Hong Kong Polytechnic University; Zhejiang University
摘要:The production/ordering cost structure is fundamental to determining an optimal inventory control policy. For example, it is well known that a base-stock policy is optimal for inventory systems with linear production costs, whereas an (s,S) policy is optimal if both linear and fixed costs exist. However, many of the cost structures that have arisen from the practice are quite complex and make the optimal policies too complicated for managers to implement. In this study, we propose several easy...
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作者:Kumar, Subodha; Mookerjee, Vijay; Shubham, Abhinav
作者单位:Pennsylvania Commonwealth System of Higher Education (PCSHE); Temple University; University of Texas System; University of Texas Dallas
摘要:Owing to its multidisciplinary nature, the operations management (OM) and information systems (IS) interface distinguishes itself from the individually focused perspective of both fields. The number and depth of contributions in this department can help both disciplines advance to better address important theoretical and practical challenges of the business world. In this paper, we study the characteristics of problems at the interface between OM and IS, and review past work that has been inst...
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作者:Shamir, Noam; Shin, Hyoduk
作者单位:Tel Aviv University; University of California System; University of California San Diego
摘要:We study the incentives of a group of retailers, organized as a trade association and sourcing the product from a single manufacturer, to exchange private forecast information. We compare two widely used policies by the trade association in practice: exclusionary information exchange and non-exclusionary information exchange. Under the exclusionary policy, only retailers who contribute their private information are exposed to the pool of shared information, whereas under the non-exclusionary p...
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作者:Mukherjee, Ujjal Kumar; Sinha, Kingshuk K.
作者单位:University of Illinois System; University of Illinois Urbana-Champaign; University of Minnesota System; University of Minnesota Twin Cities
摘要:This study investigates judgment bias (under-reaction or over-reaction) in product recall decisions by firms when they respond to adverse event reports generated by users of their products. We develop an integrative theoretical framework for identifying the sources of judgment bias in product recall decisions. We analyze user-generated reports (big and unstructured data) on adverse events related to medical devices, using a combination of econometric and predictive analytic methods. We find th...
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作者:Song, Boqian; Li, Michael Z. F.
作者单位:Southwestern University of Finance & Economics - China; Nanyang Technological University
摘要:In this study, we investigate unbundling when a firm dynamically prices a basic service, while separating the sale of a fixed-price add-on. We characterize the optimal dynamic unbundling pricing policy and investigate its structural properties. We find that the value function with unbundling increases in the degree of dependence between consumers' reservation prices for basic service and add-on. However, there are no similar monotonicity properties for the optimal price of the basic service. F...
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作者:Ertekin, Necati
作者单位:Santa Clara University
摘要:This study contributes to the understanding of customer relationship management by assessing how an in-store customer return experience can influence customer exchange behavior and satisfaction during a return event, and customer repurchase behavior following a return event. Exchanges, satisfaction, and repurchases are potential customer relationship management outcomes that may contribute to customer lifetime value. We empirically examine these outcomes with respect to two store labor factors...
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作者:Granados, Nelson; Han, Kunsoo; Zhang, Dan
作者单位:Pepperdine University; McGill University; University of Colorado System; University of Colorado Boulder
摘要:Over time, opaque intermediaries, such as Hotwire and Priceline.com, have become an established distribution channel for the travel industry. We use a market response model and a dataset of economy class reservations from a major international airline to empirically examine the demand and cannibalization effects of the opaque channel. We find that: (1) the impact of the opaque channel on total demand is positive and significant in markets with high levels of competition; and (2) overall, the o...
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作者:Lee, Hau L.
作者单位:Stanford University
摘要:Big data and the related methodologies could have great impacts on operations and supply chain management. Such impacts could be realized through innovations leveraging big data. The innovations can be described as first improving existing processes in operations through better tools and methods; second expanding the value propositions through expansive usage or incorporating data not available in the past; and third allowing companies to create new processes or business models to serve custom...