M&SOM - Manufacturing AND Service Operations Management

最新文章

• Multimarket Facility Network Design with Offshoring Applications AI翻译
  作者：Lu, Lauren Xiaoyuan; Van Mieghem, Jan A.
  作者单位：University of North Carolina; University of North Carolina Chapel Hill; Northwestern University
  摘要：Moving production to low-wage countries may reduce manufacturing costs, but it increases logistics costs and is subject to foreign trade barriers, among others. This paper studies a manufacturer's multimarket facility network design problem and investigates the offshoring decision from a network capacity investment perspective. We analyze a firm that manufactures two products to serve two geographically separated markets using a common component and two localized final assemblies. The common p...
• Managing an Assemble-to-Order System with Returns AI翻译
  作者：DeCroix, Gregory A.; Song, Jing-Sheng; Zipkin, Paul H.
  作者单位：University of Wisconsin System; University of Wisconsin Madison; Duke University; Shanghai Jiao Tong University
  摘要：We consider a multiproduct assemble-to-order (ATO) system, in which inventory is kept only at the component level and the finished products are assembled in response to customer demands. In addition to stochastic demand for finished products, the system experiences stochastic returns of subsets of components, which can then be used to satisfy subsequent demands. The system is managed over an infinite horizon using a component-level base-stock policy. We identify several ways in which returns c...
• OM Practice Balancing Risk and Efficiency at a Major Commercial Bank AI翻译
  作者：Kekre, Sunder; Secomandi, Nicola; Sonmez, Erkut; West, Kenneth
  作者单位：Carnegie Mellon University
  摘要：Check processing institutions are being forced to downsize their workforce to cut cost and improve the efficiency of their operations as a result of continued growth of electronic payments, a consequence of the increasing popularity of debit/credit cards and use of online banking. For these institutions, these events are making more urgent the decision of how to staff a check-clearing house to trade off efficiency and the expected costs associated with the risks of delayed checks, which includ...
• Managing Inventory Over a Short Season: Models with Two Procurement Opportunities AI翻译
  作者：Li, Jian; Chand, Suresh; Dada, Maqbool; Mehta, Shailendra
  作者单位：Northeastern Illinois University; Purdue University System; Purdue University; Indian Institute of Management (IIM System); Indian Institute of Management Ahmedabad
  摘要：Motivated by many recent applications reported in the literature, we examine the impact of a second procurement opportunity on inventory management of products with short selling seasons. In our framework, the first order is placed at the start of the preseason and delivered at the start of the selling season; the second order is placed at or after the start of the selling season for subsequent delivery. Under this framework, the decision maker must make three interrelated choices: the first o...
• Cournot Competition Under Yield Uncertainty: The Case of the US Influenza Vaccine Market AI翻译
  作者：Deo, Sarang; Corbett, Charles J.
  作者单位：Northwestern University; University of California System; University of California Los Angeles
  摘要：This paper is inspired by the recurring mismatch between demand and supply in the U. S. influenza vaccine market. Economic theory predicts that an oligopolistic market with unregulated but costly entry will experience excess entry and oversupply, not the undersupply observed in the market for influenza vaccine in recent years. In this paper, we examine the interaction between yield uncertainty, a key characteristic of many production processes, including that for influenza vaccine, and firms' ...
• Optimal Restocking Fees and Information Provision in an Integrated Demand-Supply Model of Product Returns AI翻译
  作者：Shulman, Jeffrey D.; Coughlan, Anne T.; Savaskan, R. Canan
  作者单位：University of Washington; University of Washington Seattle; Northwestern University
  摘要：Product returns cost U.S. companies more than $100 billion annually. The cost and scale of returns management issues necessitate a deeper understanding of how to deal with product returns. We develop an analytical model that describes how consumer purchase and return decisions are affected by a seller's pricing and restocking fee policy. Taking into account the consumers' strategic behavior, we derive the seller's optimal policy as a function of consumer preferences, consumer uncertainty about...
• Consumer Returns Policies and Supply Chain Performance AI翻译
  作者：Su, Xuanming
  作者单位：University of California System; University of California Berkeley
  摘要：This paper develops a model of consumer returns policies. In our model, consumers face valuation uncertainty and realize their valuations only after purchase. There is also aggregate demand uncertainty, captured using the conventional newsvendor model. In this environment, consumers decide whether to purchase and then whether to return the product, whereas the seller sets the price, quantity, and refund amount. Using our model, we study the impact of full returns policies (e.g., using 100% mon...
• The Consistent Vehicle Routing Problem AI翻译
  作者：Groer, Chris; Golden, Bruce; Wasil, Edward
  作者单位：University System of Maryland; University of Maryland College Park; University System of Maryland; University of Maryland College Park; American University
  摘要：In the small package shipping industry (as in other industries), companies try to differentiate themselves by providing high levels of customer service. This can be accomplished in several ways, including online tracking of packages, ensuring on-time delivery, and offering residential pickups. Some companies want their drivers to develop relationships with customers on a route and have the same drivers visit the same customers at roughly the same time on each day that the customers need servic...
• Managing Service Systems with an Offline Waiting Option and Customer Abandonment AI翻译
  作者：Kostami, Vasiliki; Ward, Amy R.
  作者单位：University of Southern California
  摘要：Many service providers offer customers the choice of either waiting in a line or going offline and returning at a dynamically determined future time. The best-known example is the FASTPASS (R) system at Disneyland. To operate such a system, the service provider must make an upfront decision on how to allocate service capacity between the two lines. Then, during system operation, he must provide estimates of the waiting times for both lines to each arriving customer. The estimation of offline w...
• Strategic Safety Stocks in Supply Chains with Evolving Forecasts AI翻译
  作者：Schoenmeyr, Tor; Graves, Stephen C.
  作者单位：Massachusetts Institute of Technology (MIT); Massachusetts Institute of Technology (MIT)
  摘要：We examine the placement of safety stocks in a supply chain for which we have an evolving demand forecast. Under assumptions about the forecasts, the demand process, and the supply chain structure, we show that safety-stock placement for such systems is effectively equivalent to the corresponding well-studied problem for systems with stationary demand bounds and base-stock policies. Hence, we can use existing algorithms to find the optimal safety stocks. We use a case study with real data to d...