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作者：Deslatte, Aaron; Stokan, Eric; Chung, Juwon
作者单位：Indiana University System; Indiana University Bloomington; University System of Maryland; University of Maryland Baltimore County
摘要：This article examines the relationship between social vulnerabilities and the attention paid to them by local governments. Drawing from collective action and cognitive theories, we conceptualize planning as an organization-level inference process of selecting strategies to minimize gaps between expected and desired futures. Responding to public administration scholars who have called for advancing theories of managing risks, we examine whether local planning processes are responsive to communi...
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作者：Hjortskov, Morten; Ahrensberg, Nanna Vestergaard; Hansen, Jesper Asring Jessen; Holm, Jakob Majlund; Andersen, Simon Calmar
作者单位：Aarhus University; Aarhus University; Aalborg University
摘要：The challenges of implementing public policies and interventions have long been recognized, and a wide range of well-documented barriers frequently hinder effective implementation. We develop a framework of implementation support approaches, distinguishing between two types: fidelity and professional responsibility. We test the framework in a large-scale, preregistered field experiment involving 250 Danish schools implementing an evidence-based reading intervention. Regression results show tha...
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作者：Love, Alexander
作者单位：Yale University
摘要：Public participation processes promise that citizens will be heard, but rarely guarantee they will be heeded. This distinction between procedural acknowledgment and substantive influence lies at the heart of bureaucratic responsiveness, yet these two forms of responsiveness are often conflated in empirical research. I demonstrate that in federal rulemaking, procedural acknowledgment (being heard) is empirically distinct from substantive policy influence (being heeded). Drawing on theories of b...
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作者：Friedrich, Laurin; Eckhard, Steffen
作者单位：University of Duisburg Essen; Zeppelin University
摘要：While gender biases in public service delivery are well-established, we still lack empirical insights on the underlying behavioral micro-mechanisms. This article contributes toward closing this perennial gap by investigating gender differences in the complexity and emotionality of verbal bureaucrat-client communication. We build on a dataset comprising 154 dialogs recorded across different local public services in Germany. Combining rule-based and machine learning classification, we analyze di...
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作者：Nam, Jaeyeong; Herd, Pamela; Jilke, Sebastian; Moynihan, Donald
作者单位：Kyung Hee University; University of Michigan System; University of Michigan; Georgetown University
摘要：A core claim of the administrative burden literature is that the experience of frictions during administrative encounters can generate psychological costs. Using a split-ballot survey experiment with a question order design (n = 3,812), we show that being asked to recall administrative encounters in a welfare program negatively affects people's psychological affect. Further, we show that the responses to burdens are asymmetric and consistent with a pattern of negativity bias in how people reca...
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作者：Nagtegaal, Rosanna; van der Heijden, Machiel; de Boer, Noortje; Tummers, Lars
作者单位：Utrecht University
摘要：This study investigates whether reducing administrative burdens can increase interest in active labor market programs among job-seeking women. Employing a user-centered approach, the research is divided into two phases. In Phase 1, we conduct interviews with women and a focus group with service providers to identify relevant barriers for take-up. The qualitative data shows that learning costs were the most prominent barrier. Learning costs could be further differentiated into three specific ty...
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作者：Lee, Jonghoon
作者单位：National Tsing Hua University
摘要：How do public agencies manage diverse programs under limited budgets? Resource constraints force agencies to prioritize tasks, requiring strategic decisions about how to allocate resources effectively. In this article, I develop a game-theoretical model that explores how agencies shape and restructure their task portfolios under budgetary constraints. In response to budget reductions, I argue that agencies reallocate resources by prioritizing more efficient tasks for improved performance withi...
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作者：Ba, Yuhao
作者单位：National University of Singapore
摘要：We study the impact of policy venue specialization, the deliberate creation of domain-specific, expertise-intensive institutions, on environmental policy compliance. Leveraging a recent institutional reform in China, where municipal-level environmental courts were introduced to strengthen China's environmental governance, we use a multi-period difference-in-differences approach to assess their influence on environmental misconduct among a key group of policy targets: local businesses. Our find...
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作者：Krause, George A.; Hong, Ji Hyeun
作者单位：University System of Georgia; University of Georgia
摘要：One critical way that public agencies can improve administrative performance is through its discretionary efforts at detecting program errors. This requires an alignment between political and administrative objectives within executive branch governance. Specifically, we hypothesize that agency efforts for detecting benefit overpayment errors from state unemployment insurance (UI) programs will be higher under Republican partisan gubernatorial control of state UI agency heads compared to Democr...
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作者：Bel, Germa; Espaillat, Pedro; Esteve, Marc
作者单位：University of Barcelona; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE); University of London; University College London; Universitat Ramon Llull; Escuela Superior de Administracion y Direccion de Empresas (ESADE)
摘要：Performance-Based Contracting (PBC) is promoted as a model that improves results, enhances quality, reduces costs, and increases accountability. It has become a standard element of government contracting worldwide and a key component of newer pay-for-success models. However, scholarly evaluations remain scattered and often lack a solid theoretical foundation. This study conducts a meta-analysis of 740 observations from 38 studies across 10 service areas to evaluate genuine performance. Utilizi...
